Michelle Griffin

Home Technology Specialists at KPS Alarms, Inc. d/b/a KPS PowerHome & KPS Fire Sprinklers, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Murrieta, California, United States, US

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Experience

    • United States
    • Security and Investigations
    • 1 - 100 Employee
    • Home Technology Specialists
      • Mar 2022 - Present

      KPS POWERHOME AND ALARMS – Ontario, CA- Remote Position • Schedule and conduct meetings with new home buyers for their low-voltage needs- creating homebuyer diagrams and documentation of selections. • Maintain a Remote position with little to no supervising while successfully keeping a high buyer average, filling in where need, and adding additional tasks • Alarm sales and alarm agreements • Schedule and coordinate meetings, appointments, and track homebuyer progress. • Created and completed on-boarding of new-hired Scheduler position which included daily training and direct supervisor of new-hires • Filling in where needed for HTS role, ACE Sales, and administratively • Proficient in Medallion and have trained HTS team members and interim supervisor, multi-media platforms, and Microsoft • Proficient in low voltage, home technology and automation, builder processes, production and installation • Maintain utmost discretion when dealing with sensitive topics, maintaining professional relationships with builder staff, designers, and office staff Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Site Supervisor
      • Mar 2013 - Jul 2015

      Onsite Supervisor of day to day operations; Coordinate Physician, Clinical, and Administrative staffing schedules; Hiring and training of all incoming staff; Schedule, coordinate and conduct meetings, appointments, and charity events. Work closely with corporate office during large scale site build and planning based on budgets and needs; Payroll, ordering, marketing, vaccine transport and addressing all patient concerns; Filling in for all general Administrative and Medical Administrative duties as well as clinical when needed; Maintain utmost discretion when dealing with sensitive topics, patients, HIPAA, insurance claims, billing, credentialing, contracts, and physician recruiting; Billing and coding; EHR and transcription. Manage travel and expense reports for facility, team members, and physicians. Show less

    • United States
    • Medical Practices
    • Treadmill/Nuclear/ Holter technician
      • Jan 2013 - 2014

      ACLS and BLS Certified. Responsible for conducting patient stress tests; both exercise and nuclear stress tests. Hooking up, processing, and reading holter monitors and event monitors. ACLS and BLS Certified. Responsible for conducting patient stress tests; both exercise and nuclear stress tests. Hooking up, processing, and reading holter monitors and event monitors.

    • United States
    • Medical Practices
    • Office Manager
      • Jul 2011 - Oct 2012

      Set-up and establish ENT practice from the ground up. All PR which includes but not limited to: Newspaper advertising, created physician and practice pamphlets, local bulletin advertising, and website advertising as well as practice to practice introductions. Set-up and manage all lease accounts for equipment and equipment ordering. Hiring and managing all staff. Accounts payable. Physician scheduling. Establishing and managing office structure and protocols. Back office medical assistant duties include, but not limited to; taking patient’s vitals, rooming patients, charting, logging medications and pharmacy refills, assisting physician with in-office procedures, cleaning and stocking rooms, and fielding patient calls as needed. In room EMR transcriptionist. All referral coordinating. In charge of scheduling and preparing patients for hospital procedures both out-patient and in-patient. EMR practice set-up and establish. 40 hours of Meaningful Use and Medicare Standards training. All administrative duties including, but not limited to; credentialing all physicians with IPA, all insurance companies, and hospitals. Physician transcription. Creating hospital and clinical standard forms for surrounding facilities. Creating all of the standard medical forms used in the office. Creating monthly physician schedules and on-call hospital schedule. Show less

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Back Office Manager/ Medical Assistant
      • Oct 2007 - Jul 2011

      Back office medical assistant duties include, but not limited to; taking patient’s vitals, rooming patients, charting, logging medications and pharmacy refills, assisting physician with treadmill stress tests, nuclear stress tests, setting up patient holter monitors, downloading and editing holter monitor results, cleaning and stocking rooms, and fielding patient calls as needed. In charge of scheduling and preparing patients for hospital procedures both out-patient and in-patient. Event monitor technician. NextGen EMR supervisor and trainer for staff and physicians. Overseeing all EMR records per physicians’ specification for optimal patient care. Managing back office MA’s EMR data entry. Administrative duties including, but not limited to; credentialing all physicians with IPA, all insurance companies, and hospitals. Physician dictation and transcription; proof-reading through all physician dictations for grammatical and spelling errors. Creating hospital and clinical standard forms for surrounding facilities. Scheduling patient’s appointments, answering phones, filing and charting. Work very closely with all physicians assisting them as needed. Creating all of the standard medical forms used in the office. Referral coordinating. Creating monthly physician schedules and on-call hospital schedule. Show less

    • Medical Assistant/ EMR Supervisor/ Medical Administrative Assistant
      • Oct 2007 - Jul 2011

      Back office medical assistant duties include, but not limited to; taking patient’s vitals, rooming patients, charting, logging medications and pharmacy refills, assisting physician with treadmill stress tests, nuclear stress tests, setting up patient holter monitors, downloading and editing holter monitor results, cleaning and stocking rooms, and fielding patient calls as needed. In charge of scheduling and preparing patients for hospital procedures both out-patient and in-patient. Event monitor technician. NextGen EMR supervisor and trainer for staff and physicians. Overseeing all EMR records per physicians’ specification for optimal patient care. Managing back office MA’s EMR data entry. All administrative duties including, but not limited to; credentialing all physicians with IPA, all insurance companies, and hospitals. Physician dictation and transcription; proof-reading through all physician dictations for grammatical and spelling errors. Creating hospital and clinical standard forms for surrounding facilities. Scheduling patient’s appointments, answering phones, filing and charting. Work very closely with all physicians assisting them as needed. Creating all of the standard medical forms used in the office. Referral coordinating. Creating monthly physician schedules and on-call hospital schedule. Show less

    • Medical Assistant
      • Jan 2009 - Dec 2009

      Weekend clinic for front and back office. DNA EMR entry Patient vitals and rooming. Weekend clinic for front and back office. DNA EMR entry Patient vitals and rooming.

Education

  • Mt. San Jacinto College
    Registered Nursing/Registered Nurse
    2009 - 2011
  • Chaffey College
    Business Administration and Management, General. Registered Nursing
    2004 - 2006
  • Chaffey Community College
    Business Communications, Computer Technology, and Developmental Psychology
  • Los Osos High School
    High School Diploma
  • Mt. San Jacinto Community College

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