Michelle Graham

Administration Manager at Think Office Technology
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Contact Information
us****@****om
(386) 825-5501
Location
Townsville, Queensland, Australia, AU

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Experience

    • Australia
    • Retail Office Equipment
    • 1 - 100 Employee
    • Administration Manager
      • May 2001 - Present

      • Provide the focal point for advice and technical expertise in Think Office Technology’s accounts management system. • Lead the administration team in the provision of excellent standards of service to the Organisation • Develop, Implement and maintain reporting standards and procedures for financial management and accounting purposes • Provide leadership in the implementation of new accounting systems and procedures • Oversee along with the Financial Controller the ICE financial operations to ensure the highest standards of data quality and integrity is maintained • Effectively manage Think’s accounts functions • Oversee the organisations internal financial controls ensuring high standards of control and integrity over Think’s processes, transactions, assets and financial systems are maintained. • Conduct efficiency/effectiveness reviews and advise on appropriate accountability strategies and structures as required. • Contribute to the strategic and operational decision making of the organisation by providing appropriate financial analysis • Provide leadership and management to the business unit • Define and monitor the type and standard of services provided by the unit to ensure competitive performance standards and continuous improvement objectives are met. • Promote the organisations vision and culture with team members to ensure corporate and business unit objectives are achieved. • Manage the units financial and staff resources to ensure the continued standard of delivery of services and products is maintained • Ensure organisational performance management processes and staff training and development practices are maintained • Ensure adherence to OH&S legislation and policies for areas of responsibility • Ensure adherence to Equal Employment Opportunity, Disability Services and related legislation and policies for areas of responsibility and liaise with the Manager Human Resources as necessary.

    • Australia
    • Banking
    • 700 & Above Employee
    • Customer Service Representative
      • 1984 - 1997

      • Proof operator – data entry role • General Ledger Clerk • Bank Teller (Customer Service Officer) - Sales targets, prospecting customers, customer service role required excellent communication skills and ability to build relationships and trust with regular clients • Area Relief Officer • Proof operator – data entry role • General Ledger Clerk • Bank Teller (Customer Service Officer) - Sales targets, prospecting customers, customer service role required excellent communication skills and ability to build relationships and trust with regular clients • Area Relief Officer

Education

  • St Margaret Mary's College
    1981 - 1986
  • St Margaret Mary's College
    1981 - 1984

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