Michelle Graham
Administration Manager at Think Office Technology- Claim this Profile
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Bio
Experience
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Think Office Technology
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Australia
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Retail Office Equipment
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1 - 100 Employee
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Administration Manager
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May 2001 - Present
• Provide the focal point for advice and technical expertise in Think Office Technology’s accounts management system. • Lead the administration team in the provision of excellent standards of service to the Organisation • Develop, Implement and maintain reporting standards and procedures for financial management and accounting purposes • Provide leadership in the implementation of new accounting systems and procedures • Oversee along with the Financial Controller the ICE financial operations to ensure the highest standards of data quality and integrity is maintained • Effectively manage Think’s accounts functions • Oversee the organisations internal financial controls ensuring high standards of control and integrity over Think’s processes, transactions, assets and financial systems are maintained. • Conduct efficiency/effectiveness reviews and advise on appropriate accountability strategies and structures as required. • Contribute to the strategic and operational decision making of the organisation by providing appropriate financial analysis • Provide leadership and management to the business unit • Define and monitor the type and standard of services provided by the unit to ensure competitive performance standards and continuous improvement objectives are met. • Promote the organisations vision and culture with team members to ensure corporate and business unit objectives are achieved. • Manage the units financial and staff resources to ensure the continued standard of delivery of services and products is maintained • Ensure organisational performance management processes and staff training and development practices are maintained • Ensure adherence to OH&S legislation and policies for areas of responsibility • Ensure adherence to Equal Employment Opportunity, Disability Services and related legislation and policies for areas of responsibility and liaise with the Manager Human Resources as necessary.
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Westpac
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Australia
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Banking
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700 & Above Employee
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Customer Service Representative
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1984 - 1997
• Proof operator – data entry role • General Ledger Clerk • Bank Teller (Customer Service Officer) - Sales targets, prospecting customers, customer service role required excellent communication skills and ability to build relationships and trust with regular clients • Area Relief Officer • Proof operator – data entry role • General Ledger Clerk • Bank Teller (Customer Service Officer) - Sales targets, prospecting customers, customer service role required excellent communication skills and ability to build relationships and trust with regular clients • Area Relief Officer
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Education
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St Margaret Mary's College
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St Margaret Mary's College