Michelle Goland
Government Relations and Public Affairs Consultant at Toronto Hydro- Claim this Profile
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Bio
Natasha Langlois
To have someone on your team like Michelle means you have a dependable and hard-working team member who not only gets the job done, but gets it done well. Michelle can be counted on to manage multiple and varying projects that are exceptional in quality, promote strategic goals and delivered within tight and competing deadlines. I find Michelle to be intelligent, thoughtful and proficient and working in a team with her has shown me what it takes to be an astute professional. And she’s funny to boot! With years of experience in the private sector and government, Michelle is a clear asset to any organization and comes highly recommended.
Michelle Hoo Kim
Michelle is a consummate professional with whom I have had the pleasure of working with and getting to know over the past 10 years. I have witnessed first hand her dedication and commitment to hard work and she can be relied upon to deliver great results! Michelle has a very keen eye for detail, she is well-spoken, confident and self-driven. She is always willing to share her ideas and help those in need. I would have no hesitation recommending her!
Natasha Langlois
To have someone on your team like Michelle means you have a dependable and hard-working team member who not only gets the job done, but gets it done well. Michelle can be counted on to manage multiple and varying projects that are exceptional in quality, promote strategic goals and delivered within tight and competing deadlines. I find Michelle to be intelligent, thoughtful and proficient and working in a team with her has shown me what it takes to be an astute professional. And she’s funny to boot! With years of experience in the private sector and government, Michelle is a clear asset to any organization and comes highly recommended.
Michelle Hoo Kim
Michelle is a consummate professional with whom I have had the pleasure of working with and getting to know over the past 10 years. I have witnessed first hand her dedication and commitment to hard work and she can be relied upon to deliver great results! Michelle has a very keen eye for detail, she is well-spoken, confident and self-driven. She is always willing to share her ideas and help those in need. I would have no hesitation recommending her!
Natasha Langlois
To have someone on your team like Michelle means you have a dependable and hard-working team member who not only gets the job done, but gets it done well. Michelle can be counted on to manage multiple and varying projects that are exceptional in quality, promote strategic goals and delivered within tight and competing deadlines. I find Michelle to be intelligent, thoughtful and proficient and working in a team with her has shown me what it takes to be an astute professional. And she’s funny to boot! With years of experience in the private sector and government, Michelle is a clear asset to any organization and comes highly recommended.
Michelle Hoo Kim
Michelle is a consummate professional with whom I have had the pleasure of working with and getting to know over the past 10 years. I have witnessed first hand her dedication and commitment to hard work and she can be relied upon to deliver great results! Michelle has a very keen eye for detail, she is well-spoken, confident and self-driven. She is always willing to share her ideas and help those in need. I would have no hesitation recommending her!
Natasha Langlois
To have someone on your team like Michelle means you have a dependable and hard-working team member who not only gets the job done, but gets it done well. Michelle can be counted on to manage multiple and varying projects that are exceptional in quality, promote strategic goals and delivered within tight and competing deadlines. I find Michelle to be intelligent, thoughtful and proficient and working in a team with her has shown me what it takes to be an astute professional. And she’s funny to boot! With years of experience in the private sector and government, Michelle is a clear asset to any organization and comes highly recommended.
Michelle Hoo Kim
Michelle is a consummate professional with whom I have had the pleasure of working with and getting to know over the past 10 years. I have witnessed first hand her dedication and commitment to hard work and she can be relied upon to deliver great results! Michelle has a very keen eye for detail, she is well-spoken, confident and self-driven. She is always willing to share her ideas and help those in need. I would have no hesitation recommending her!
Experience
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Toronto Hydro
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Canada
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Utilities
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700 & Above Employee
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Government Relations and Public Affairs Consultant
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Jul 2021 - Present
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York Region Rapid Transit Corporation (vivaNext)
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Canada
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Truck Transportation
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1 - 100 Employee
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Community Liaison
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Dec 2016 - Jun 2021
Reporting to the Manager, Project Communications. Responsible for nurturing effective relationships as the key point of contact. Accomplishments: - Collaborate with cross-functional teams to develop and implement projects, assist with forecasting/budgeting and communication strategies to support and enhance awareness of YRRTC plans - Establish priorities and plans, implements and evaluates activities based on review of statistical data to drive new initiatives - Community engagement lead interfacing with a wide array of key stakeholders ensuring sensitivity to the diverse needs of each group - Strategically and effectively participate in more than 20+ diverse events (annually) to expand communication reach; building public awareness and trust - As a committee member, participate in high-level dialogue with senior-level staff to identify and address outstanding project issues, communicate organizational priorities and align with the broader overall future masterplan for Vaughan - Plan, develop, and execute successful issues management / crisis plan to address concerns and mitigate impacts
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Outreach Coordinator
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2015 - 2016
Reported to the Executive Officer. Responsible for establishing long-term program activities and public engagement strategies. Accomplishments: - Led the activities of the Outreach and First Nations portfolios. Assessed current relationships to determine short and long term goals to meet the objectives of the organization and legislative requirements - Oversaw the development of an enhanced First Nations policy to maintain a healthy working relationship with many First Nation and Metis communities - Collaborated with various stakeholders to develop and execute a comprehensive public engagement strategy ensuring equal access to services - Monitored existing programs to ensure effectiveness and made valuable improvements when required - Developed and maintained accurate organizational website content while adhering to all legislative accessibility requirements (AODA) - As a member of the Director’s Resource Committee, established ongoing, constructive partnerships between the SIU and community representatives from various ethnic and community groups; provided valuable feedback and input - Developed educational materials in various languages and accessible formats for stakeholders while staying within budget
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Elections Ontario
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Canada
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Government Administration
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200 - 300 Employee
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Communications Officer
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2010 - 2014
Reported to the Manager of Communications, Public Relations and Media Relations. Responsible for the development of outreach partnerships and communication initiatives. Accomplishments: - Managed the budget for print materials and led the planning and execution of various province-wide programs and public engagement strategies - Program lead on several key initiatives resulting in 35% increase voter awareness and 85% increase in requests for our involvement in events, presentations and conferences - Formulated executive communications, presentation and speaking notes that aligned key messages with legislative requirements and corporate priorities - Facilitated presentations and working groups to audiences greater than 100; innovative and interactive engagement activities to stimulate discussion and initiate change with internal audiences and targeted communities - Constructed a quarterly external e-newsletter with a distribution of over 3000 organizations and individuals across Ontario - Researched and designed scripts, brochures, fact sheets and other communication and promotional materials for internal training and province-wide distribution
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City of Toronto
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Canada
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Government Administration
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700 & Above Employee
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Mayor's Assistant
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Jan 2003 - Nov 2010
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City of Toronto
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Canada
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Government Administration
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700 & Above Employee
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Mayor's Assistant / Constituency Assistant
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Jan 2002 - Nov 2002
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Education
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Ryerson University
Bachelor's degree, Public Administration and Social Service Professions