Michelle Garcia

Inbound Telemarketer at Metropolitan Premium Properties
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE

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Experience

    • United Arab Emirates
    • Real Estate
    • 200 - 300 Employee
    • Inbound Telemarketer
      • Feb 2023 - Present

    • United Arab Emirates
    • Telecommunications
    • 100 - 200 Employee
    • Sales Manager
      • Jan 2017 - Feb 2023

    • KEY ACCOUNT MANAGER 
      • Aug 2015 - Apr 2017

      KEY ACCOUNT MANAGER cum OUTDOOR SALES EXECUTIVE Operate as the lead point of contact for any and all matters specific to your customers Build and maintain strong, long-lasting customer relationships Develop a trusted advisor relationship with key accounts and customers Ensure the timely and successful solutions according to customer needs and objectives Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment Assist with high severity requests or issue escalations as needed Responsible for effective on-boarding of new clients. Responsible for the development and achievement of sales through the direct sales channel. Focusing on growing or generating new clients via cold calling and bulk emails. Arrange meetings in developing existing clients, together with generating new business. Write business plans for all current and opportunity tender business. Show less

    • SALES EXECUTIVE
      • Jun 2012 - Apr 2015

      Dedicated outside-sales professional with outstanding social skills, professionalism, diplomacy, tactfulness and best techniques to generate/maintain positive company image.Offering many years of hard work, responsibility and accountability to any given sales position. DUTIES AND RESPONSIBILITIES ∼ Responsible for informing the customers about the products that we sell. ∼ Responsible for preparing the merchandise to be purchase. ∼ Provides excellent service and assistance to the customers. ∼ In charges in sales, monitors important clients/big accounts. ∼ Ability to work under pressure and deadlines. ∼ Organization ability: Multitasking skills and time-management skills. ∼ Independence: Ability to be efficient under minimum supervision. ∼ Sales activities – Provided product quotes to customers as needed– Kept accounts and prepared sales records. Show less

    • MERCHANDISER / CASHIER and CUSTOMER SERVICE’ - 2010 January to May 2012
      • Jan 2010 - May 2012

      A. Merchandiser ∼ In charges in sales, monitors important clients/big accounts. ∼ Receives sales inquiries regarding our services and products. ∼ Entertain walk in customers. ∼ Assisting customers upon choosing the merchandise to be purchase. B. Cashier ∼ Preparation of Order Slip and Delivery Receipt. ∼ Responsible in scanning sales tags/ barcodes ∼ Receiving payment by cash, check, credit cards, vouchers or automatic debits. ∼ Computing and recording transactions and ensuring 100% accuracy for all register transactions. ∼ Filling out charge forms, e-voucher and e-cash. C. Customer Service ∼ Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service ∼ Take/answer calls from customer(order taking & queries) ∼ Manage/answer emails from customer. ∼ Forward calls to Superiors Show less

Education

  • Pampanga Agricultural College
    Master of Computer Applications - MCA, Computer Programming, Specific Applications
    1999 - 2003

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