Michelle Gan
Export Supervisor & Key Account Specialist at Cheetah Express Inc.- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Chinese Native or bilingual proficiency
-
English Full professional proficiency
-
Malay Full professional proficiency
-
German Limited working proficiency
Topline Score
Bio
Credentials
-
Certified Dangerous Goods Professional (CDGP)
GTTS USAMay, 2022- Sep, 2024
Experience
-
Cheetah Express Inc.
-
United States
-
Transportation, Logistics, Supply Chain and Storage
-
1 - 100 Employee
-
Export Supervisor & Key Account Specialist
-
Dec 2022 - Present
- Successfully managed a key account from China, accounting for an average of 100 tons per month and 30% total monthly revenue, ensuring exceptional customer satisfaction and retention.- Led and supervised a cross-functional team responsible for both air and ocean shipments, ensuring efficient and cost-effective logistics operations.- Certified in dangerous goods training, demonstrating expertise in handling hazardous cargo while maintaining strict safety and compliance standards.- Initiated and conducted negotiations with various carriers, optimizing transportation agreements to secure favorable rates and service levels, resulting in 20% of cost saving.- Implemented process improvements that reduced shipment errors by 15% and optimized cargo utilization, resulting in substantial cost savings. Show less
-
-
Export Coordinator
-
Feb 2019 - Nov 2022
- Coordinated and managed logistics for a variety of international shipments, including hazmat cargo, full truck load, and intermodal transport.- Achieved a notable reduction in transit times by at least 20% by optimizing pickup scheduling and routing strategies, contributing to improved supply chain efficiency.- Collaborated effectively with carriers, vendors, and internal teams to streamline pickup processes and improve customer satisfactions.
-
-
-
-
Executive Secretary
-
2014 - 2016
Represented Sunway University Aviation Club and networked with 53 companies in Subang International Air Carnival 2014 Manage and construct organization documents such as formal letters, application forms, meeting agendas, and meeting minutes of previous meeting and activities. Provides detailed description about Airline industry for all students majoring in Aviation Represented Sunway University Aviation Club and networked with 53 companies in Subang International Air Carnival 2014 Manage and construct organization documents such as formal letters, application forms, meeting agendas, and meeting minutes of previous meeting and activities. Provides detailed description about Airline industry for all students majoring in Aviation
-
-
-
PM Securities Sdn Bhd
-
Financial Services
-
1 - 100 Employee
-
Assistant
-
Apr 2013 - Jul 2014
Assisted on managing paperwork and financial portfolios for over 50 clients for the company in a daily basis. Construct daily business writing and paperwork in English language for internal and external use. Educated customers about trades risk and suitable investment prospect. Assisted on managing paperwork and financial portfolios for over 50 clients for the company in a daily basis. Construct daily business writing and paperwork in English language for internal and external use. Educated customers about trades risk and suitable investment prospect.
-
-
Education
-
2016 - 2018
Southern Illinois University, Carbondale
Bachelor of Science - BS, Aviation/Airway Management and Operations -
2014 - 2016
Sunway University
Bachelor's degree, Aviation/Airway Management and Operations
Community
