Michelle Fitzgerald
Retail Boutique Manager, Corporate at Spotlight Events, Inc.- Claim this Profile
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Bio
Experience
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Spotlight Events, Inc.
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United States
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Events Services
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1 - 100 Employee
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Retail Boutique Manager, Corporate
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Nov 2022 - Present
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Downeast Home & Clothing
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United States
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Retail
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1 - 100 Employee
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Manager - Home
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Jun 2021 - Dec 2021
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SmileDirectClub
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Shop Manager
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May 2018 - Jan 2021
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General Manager
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Jul 2015 - Jun 2018
Recruited to restructure store presentation and overall business operation. Create and implement business strategies, visual/merchandising standards, operations and store policies. Manage overall store business. Oversee production, quality control, distribution, and account reconciliation attached to corporate retail accounts. Work directly with company owner and corporate team to promote business and company growth. Recruited to restructure store presentation and overall business operation. Create and implement business strategies, visual/merchandising standards, operations and store policies. Manage overall store business. Oversee production, quality control, distribution, and account reconciliation attached to corporate retail accounts. Work directly with company owner and corporate team to promote business and company growth.
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Eddie Bauer
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United States
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Retail
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700 & Above Employee
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Store Manager
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May 2014 - Aug 2015
Recruited into position for store turn-around to immediately impact store performance and team development. Successfully trained and promoted two internal employees. Greatly increased store performance in sales, shrink, and cost control. District representative for Brand Credit Card, Brand Shoe Launch, Secret Shop. Recruited into position for store turn-around to immediately impact store performance and team development. Successfully trained and promoted two internal employees. Greatly increased store performance in sales, shrink, and cost control. District representative for Brand Credit Card, Brand Shoe Launch, Secret Shop.
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JCrew
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United Kingdom
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Construction
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1 - 100 Employee
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Store Director
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Feb 2011 - May 2014
Owned store opening process; store set up and construction completion; hiring a team of top-talent sales associates and personal stylists. Gained approval for addition of Mens Department. Conquered first year sales projections, shrink, and operating costs. Successfully managed year over year growth. District Leader for Brand Credit Card; overseeing each stores total new card contribution and existing customer card usage, and individual card performance. Owned store opening process; store set up and construction completion; hiring a team of top-talent sales associates and personal stylists. Gained approval for addition of Mens Department. Conquered first year sales projections, shrink, and operating costs. Successfully managed year over year growth. District Leader for Brand Credit Card; overseeing each stores total new card contribution and existing customer card usage, and individual card performance.
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Manager
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Oct 1998 - Feb 2011
During 12+ years of employment gained extensive leadership skills, and managed many stretch assignments. District Leader for Customer Satisfaction Surveys, Brand Credit Card, Community Outreach, and Leader-on-Duty development and on-boarding. During 12+ years of employment gained extensive leadership skills, and managed many stretch assignments. District Leader for Customer Satisfaction Surveys, Brand Credit Card, Community Outreach, and Leader-on-Duty development and on-boarding.
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Education
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Borah High School
General Diploma, General Studies