Michelle Fitton

General Manager at Blueprint Career Development #30978
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Contact Information
us****@****om
(386) 825-5501
Location
AU

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Kahler Donna

Michelle was an enthusiastic student who bought a wealth of workplace and life experiences to her studies. She easily applied the theories and principles of training and assessment in the VET sector.

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Experience

    • Australia
    • Education Administration Programs
    • 1 - 100 Employee
    • General Manager
      • Oct 2012 - Present

    • General Manager
      • Mar 2012 - Present

      Blueprint Career Development is a boutique RTO specialising in providing quality training in the TAE40116 Certificate IV in Training and Assessment and SIT20316 Certificate II in Hospitality to Queensland Senior Students via the VETiS C3G program.Blueprint Career Development was the first RTO to given permission to deliver the TAE40116 Certificate IV in Training and Development and I contributed to the application process.I have a proven track record of operational and commercial leadership in growing RTO and have the ability to lead a team in a complex business during a time of rapid change.In the six month since September 2017 I have: Conducated business development activities that increased TAE enrollments by 60% Successfully coordinated data migration and system configuration from Wisenet to Axcelerate Sources and established new office space, below budget Recruited and trained staff (TAE trainers and administrators) Implemented new invoicing systems to improve cash flow• Streamlined administration processes• Managed, monitored and reported on financial performance including Government funding and fee-for-service income streams• Thorough knowledge and understanding of Queensland funding contracts, in particular, VETiS C3G and User Choice apprenticeships and traineeships• Ensured compliance with accredited training and audit reporting requirements• Reviewed policies and procedures, administration documents and training manuals• Validated learner guides and assessment tools for compliance and audit purposes• Served as a confidante and mentor to staff, with an approachable manner that was conducive to positive outcomes• Developed and maintained training plans for work based trainees, monitored progress, identified individual learning needs and adjusted plans to ensure needs were appropriately addressed• Delivered group, workplace and eLearning training sessions TAE40116 Certificate IV in Training and Assessment

    • Australia
    • Education Management
    • 1 - 100 Employee
    • Technical Panel Adviser and Assessor (Contract)
      • Aug 2013 - Apr 2017

      Services include: • providing student coaching and mentoring support via phone, email and webinars • Establishing and maintaining relationships with students to ensure ongoing quality outcomes • Conducting students’ assessments for eLearning units in Diploma of Business, Diploma of HR, Diploma of Leadership and Management and Certificate III & IV Business qualifications • Designing and developing accredited assessments and ensuring compliance requirements are met and documents are user-friendly • Validating learner guides and assessment tools for compliance and audit purposes • Participating in Quality Assurance reviews of learner guides and assessment tools

    • Australia
    • Education Administration Programs
    • 1 - 100 Employee
    • Trainer/ Workplace Assessor
      • Aug 2010 - Nov 2014

      · Facilitate training/learning program to PPP Business trainees · Conduct competency assessments including skills recognition in line with AQTF standards · Monitor, assess, report and advice on client outcomes RPL conducted on: · TAA40104 Certificate IV in Training and Assessment · BSB50207 Diploma in Business · BSB51107 Diploma in Management · BSB50607 Diploma in HR · · Facilitate training/learning program to PPP Business trainees · Conduct competency assessments including skills recognition in line with AQTF standards · Monitor, assess, report and advice on client outcomes RPL conducted on: · TAA40104 Certificate IV in Training and Assessment · BSB50207 Diploma in Business · BSB51107 Diploma in Management · BSB50607 Diploma in HR ·

    • Non-profit Organizations
    • Trainer/Facilitator
      • Aug 2010 - May 2013

      RYDA is a Not-for-Profit organization providing a road safety education program for Year 11 students (16 & 17 Years old). This is a contract role delivering a series of road safety programs. www.ryda.org.au RYDA is a Not-for-Profit organization providing a road safety education program for Year 11 students (16 & 17 Years old). This is a contract role delivering a series of road safety programs. www.ryda.org.au

    • Australia
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Recruitment Consultant
      • Apr 2006 - Apr 2012

      · Business Development, sales, customer liaison and support. · End-to-End recruitment – Office juniors to Office Managers. · Identify and develop new business opportunities, establish and maintain successful client relationships. · Establish and maintain a candidate database; develop, plan and implement ways to attract candidates. · Selection & recommendations, interviews, inductions and candidate care to ensure the retention of my candidate base. · Create and implement advertising methods to attract both candidates and clients through Internet, newspaper and mail outs · Training, mentoring and assessing new starters

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Recruitment Consultant
      • Sep 1998 - Jul 2000

      · Business Development, sales, customer liaison and support. · End-to-End recruitment – Office juniors to Office Managers. · Developed essential skills in interpersonal customer relations; confident in initiating, maintaining and closing sales calls. · Set a high personal standard of behavior, maintained a code of correct behavior and presented a positive image of the organization at all times. · Training, assessing and mentoring new starters · Business Development, sales, customer liaison and support. · End-to-End recruitment – Office juniors to Office Managers. · Developed essential skills in interpersonal customer relations; confident in initiating, maintaining and closing sales calls. · Set a high personal standard of behavior, maintained a code of correct behavior and presented a positive image of the organization at all times. · Training, assessing and mentoring new starters

Education

  • Australian Institute of Personal Trainers
    BSB51915 - Diploma of Leadership and Management (On going)
    2016 - 2016
  • Blueprint Career Development
    BSB40215 Certificate IV Business
    2016 - 2016
  • Blueprint Career Development
    BSB30415 Certificate III Business Administration
    2016 - 2016
  • MRWED Training and Assessment
    TAE40110 Certificate IV in Training and Assessment including TAELLN401A
    2014 - 2014
  • TAFE Queensland Brisbane
    BSB50207 Diploma in Business
    2010 - 2010
  • TAFE Queensland Brisbane
    BSB51107 Diploma in Management
    2010 - 2010
  • TAFE Queensland Brisbane
    BSB50607 Diploma in HR
    2010 - 2010
  • TAFE Queensland Brisbane
    TAA40104 Certficate IV in Training and Assessment
    2010 - 2010
  • Synergy Central
    TAE50111 Diploma of Vocational Eduationa dn Training
  • Synergy Central
    TAE50216 Diploma of Training Design and Development

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