Experience

Optimal Phone Interpreters

• Translation and Localization
• 1 - 100 Employee

• Bilingual Customer Service Representative

  • Jul 2015 - Present

  Process referrals/calls, close out calls in progress, respond to interpreters requests via email and telephone, Place, outsource, transfer and connect conference calls. Assist in OPI data entry. mail invoices and checks, Answer, screen and route outside calls and Actively participate in department meetings. Process referrals/calls, close out calls in progress, respond to interpreters requests via email and telephone, Place, outsource, transfer and connect conference calls. Assist in OPI data entry. mail invoices and checks, Answer, screen and route outside calls and Actively participate in department meetings.



Aiden Springs

• Winter Park FL

• Medical Assistant

  • Apr 2014 - Jun 2015

  Patient Care, Medication Assistance, and housekeeping Patient Care, Medication Assistance, and housekeeping



NSMC Outpatient Mental

• United States
• Mental Health Care
• 1 - 100 Employee

• Patient Service Coordinator

  • Oct 2011 - Feb 2013

  In a Clinical setting, performs variety of patient service, administrative duties and general office work. Responsible for efficient flow of escorts, correspondence and other materials; receiving and directing visitors, and maintaining the physical environment. In a Clinical setting, performs variety of patient service, administrative duties and general office work. Responsible for efficient flow of escorts, correspondence and other materials; receiving and directing visitors, and maintaining the physical environment.



ENT Consultants Inc

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Medical Assistant

  • Jan 2010 - Jan 2011

  Front Desk reception, Customer Service to all patients, Greeted patients, completion of registration forms, and give pertinent information or instructions, answered phones and scheduled appointments, Capable of communicating/translating using appropriate medical terminology for providers, followed appropriate legal and ethical professional conduct, Proficient in E-clinical works, Trained in HIPPA rules Clinical Duties included: Measured and recorded vital signs in the electronic record, recorded patient interview, history and chief complaint, Provided patient education with regards to office policies, medications management and management of disease, assisted the physician with certain exams and minor office surgery/procedures, handled lab specimens, Prepared and facilitated all referrals requested by the provider, Maintained supplies, equipment, stocked and sterilized instruments, Responsible for accurate, legal and ethical documentation at all times, trained in allergy testing, administered test, read and provided results to physician Show less



On Brand 24

• Call Center Rep

  • Jan 2009 - Jan 2009

  Answered incoming calls and outbound calls, placed orders, and provided customer services over the phone. Answered incoming calls and outbound calls, placed orders, and provided customer services over the phone.