Experience

EMS Brüel & Kjær (an Envirosuite company)

• Australia
• Information Technology & Services
• 1 - 100 Employee

• Software Developer R&D team

  • Mar 2019 - Jun 2020

  Melbourne, Australia Software development and research at EMS Brüel & Kjær Exploring the latest technologies in a research and development team, Michelle is a problem-solver, developing various of web application products and services for customers around the world 1. Tech stack: MERN, React, NextJs, GraphQL, NodeJs, Node Red, Twilio, API, Angular, JSON, MongoDB, Oracle, MySQL, Docker and Git. 2. Cloud: AWS codedeploy, devops, CloudFormation, EBS, Route 53, EC2, S3 and Azure active directory. 3… Show more Software development and research at EMS Brüel & Kjær Exploring the latest technologies in a research and development team, Michelle is a problem-solver, developing various of web application products and services for customers around the world 1. Tech stack: MERN, React, NextJs, GraphQL, NodeJs, Node Red, Twilio, API, Angular, JSON, MongoDB, Oracle, MySQL, Docker and Git. 2. Cloud: AWS codedeploy, devops, CloudFormation, EBS, Route 53, EC2, S3 and Azure active directory. 3. Proficient with Linux and Windows operating systems. 4. Exploring Golang for Web products. Show less



Telstra

• Australia
• Telecommunications
• 700 & Above Employee

• Technical System Integration Consultant at Telstra Networks

  • Mar 2017 - Mar 2019

  Melbourne, Australia Tech stack: AWS Cloud, Data Warehouse, Networks, Data Injection. Telstra Network2020 initiative - RCE Program (Received Customer Experiences - Network Performance Measurement) customer retention - Built Data Warehouse and Cloud platform for Network performance measurement and monitoring capability to track the received customer experiences, using Metrics as a Services. - Collecting, ingesting data via networks & correlating data sources in distributed big data systems to do analytics… Show more Tech stack: AWS Cloud, Data Warehouse, Networks, Data Injection. Telstra Network2020 initiative - RCE Program (Received Customer Experiences - Network Performance Measurement) customer retention - Built Data Warehouse and Cloud platform for Network performance measurement and monitoring capability to track the received customer experiences, using Metrics as a Services. - Collecting, ingesting data via networks & correlating data sources in distributed big data systems to do analytics for improvement and investment decisions. - Built the Big Data Analytics. - Identify and manage networks dependencies, inter-dependencies within and external dependencies. HNI Program - Home Network Innovation, Networks 2020 investment for Integrated Home Solution to customers, projects across network infrastructure, Gateways, firmware, AWS, Cloud based applications and Mobile software applications (WiFi Doctors, Home Dashboard). Show less



Telstra

• Australia
• Telecommunications
• 700 & Above Employee

• Senior Consultant - NBN Delivery at Telstra

  • Sep 2015 - Dec 2016

  242 Exhibition St. Melbourne, Australia Technologies: Networks FTTP, FTTN, FTTC, Data analytics, Algorithm, SAP, VBScripts. Engaged NBN (National Broadband Network) Delivery at Telstra, a $xxx million program. Working on finance analysis, cost tracking as per business rules, recovery and data analytics reporting for DRSI. Key Achievements and Responsibilities: Recovered costs delivering projects on behalf of external clients, the average billing amount each month is around $x million. - Created work breakdown structure in… Show more Technologies: Networks FTTP, FTTN, FTTC, Data analytics, Algorithm, SAP, VBScripts. Engaged NBN (National Broadband Network) Delivery at Telstra, a $xxx million program. Working on finance analysis, cost tracking as per business rules, recovery and data analytics reporting for DRSI. Key Achievements and Responsibilities: Recovered costs delivering projects on behalf of external clients, the average billing amount each month is around $x million. - Created work breakdown structure in SAP with WBS, further built cost structure with networks, correlated with the funding program, hence costs could be captured and tracked in projects. - Built the master files reflected the business rules agreed. - Programmed in VBScript to report the actual costs in breakdown, including Capex, Propex, support costs and project closure (if case) to Corporate Finance team every month.

• Senior Consultant - Global Unified Communication as a Service Program

  • Jul 2014 - Sep 2015

  Melbourne Area, Australia Tech stack: Server technology, Security for Cloud, Data Centre, Private Cloud, Hybrid Cloud, SAP Engaged a new $XX million Telstra Global product offering, known as Global Cloud Collaboration. delivery of GUCaaS product. I worked on Cloud platform with Vendors, Telstra Australia and Telstra Global teams across IT systems, Platforms, Data Centres (Cloud build), Networks, Operations and Service Assurance. Stakeholders spread out across Australia, United Kingdom, Singapore and Hong Kong.

• Technical Consultant - Network to Network Interface Program

  • Oct 2013 - Jun 2014

  Shanghai City, China Technologies: Networks, Data Centre, Salesforce, System Design, UML. Applied Cloud, Networks technologies, responsible for building Data Centres and Cloud based Networks, established the technical processes between Telstra Network Vendors and Telstra internal teams, across activate, provisioning and service assurance working processes. Achievements & highlights: • Michelle is highly praised by client for her work achieving excellence, and received widely recognitions from vendors… Show more Technologies: Networks, Data Centre, Salesforce, System Design, UML. Applied Cloud, Networks technologies, responsible for building Data Centres and Cloud based Networks, established the technical processes between Telstra Network Vendors and Telstra internal teams, across activate, provisioning and service assurance working processes. Achievements & highlights: • Michelle is highly praised by client for her work achieving excellence, and received widely recognitions from vendors, Telstra Global direct manager.

• Project Test Manager - Evolution Program

  • Feb 2013 - Nov 2013

  Shanghai City, China Tech stack: Oracle Functional Testing Suite, HP Quality Center. Telstra IT System Integration program cross Quote, Sales, Products, Ordering, Inventory, Billing and Assurance. Achievements & highlights: • Came up with Test Plan and Test Summary Report after test executions. • Organized test teams located in Bangalore, Chennai and Hong Kong to execute full cycle rounds of end to end testing to achieve goals. • Established and developed the defect life cycle management processes to… Show more Tech stack: Oracle Functional Testing Suite, HP Quality Center. Telstra IT System Integration program cross Quote, Sales, Products, Ordering, Inventory, Billing and Assurance. Achievements & highlights: • Came up with Test Plan and Test Summary Report after test executions. • Organized test teams located in Bangalore, Chennai and Hong Kong to execute full cycle rounds of end to end testing to achieve goals. • Established and developed the defect life cycle management processes to be complied by program testing teams for quality assurance purposes, by working with program test manager, processes were implemented through HP QC tool.



Pactera

• China
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Consultant - Digital CoE

  • Apr 2010 - Sep 2015

  Melbourne Area, Australia Tech stack: JavaScript, QlikView BI data visualisation, In-memory tech, MySQL database. Client: Coca-Cola Senior developer in Coca-Cola China BI Analysis Platform Key responsibilities include: • Led a team of 6 developers to create an online web site for BI analytics platform based on in-memory technology. • Led team to successfully build web applications featured with secured transmission and created access permission levels for roles. Tech stack: Oracle Testing… Show more Tech stack: JavaScript, QlikView BI data visualisation, In-memory tech, MySQL database. Client: Coca-Cola Senior developer in Coca-Cola China BI Analysis Platform Key responsibilities include: • Led a team of 6 developers to create an online web site for BI analytics platform based on in-memory technology. • Led team to successfully build web applications featured with secured transmission and created access permission levels for roles. Tech stack: Oracle Testing Suite, HP Quality Center. Client: Commonwealth Bank of Australia Supported sales team, won the CBA core banking test project for Pactera. Show less



BlueScope

• Building Materials
• 700 & Above Employee

• ERP Programming Analyst

  • 2005 - 2008

  Shanghai City, China Tech stack: Java, ERP, IBM Cognos, Data Warehouse Michelle was a core member in BlueScope Steel ERP Implementation team, and late stage in data warehousing and BI team. Responsibilities: • Engaged in Lawson ERP solution implementation and function customisation by programming in Java. • Engaged in workshops with business function for requirement analysis, work-flow process, including Material Resource Planning, Procurement, Inventory Control, Project Budget vs Actual Costs and… Show more Tech stack: Java, ERP, IBM Cognos, Data Warehouse Michelle was a core member in BlueScope Steel ERP Implementation team, and late stage in data warehousing and BI team. Responsibilities: • Engaged in Lawson ERP solution implementation and function customisation by programming in Java. • Engaged in workshops with business function for requirement analysis, work-flow process, including Material Resource Planning, Procurement, Inventory Control, Project Budget vs Actual Costs and Finance Cost Management. • Developed 100+ BI reports in IBM Cognos, with business performance data warehouse. Show less



Sigma Healthcare

• Australia
• Wholesale
• 400 - 500 Employee

• Business Information Officer

  • 2003 - 2004

  Melbourne, Australia Tech stack: Oracle database, SQL, ORDM, BI Cognos. Michelle was a business information officer engaged in executive intelligence and reporting for corporate executive management level. As a business information officer for executive decision maker, Michelle worked with multiple business function groups. • Generated analytical reports and built Cognos Cubes, ReportNet by collecting resource data and coordinating with commercial departments, Banner Groups. • Provided the… Show more Tech stack: Oracle database, SQL, ORDM, BI Cognos. Michelle was a business information officer engaged in executive intelligence and reporting for corporate executive management level. As a business information officer for executive decision maker, Michelle worked with multiple business function groups. • Generated analytical reports and built Cognos Cubes, ReportNet by collecting resource data and coordinating with commercial departments, Banner Groups. • Provided the profitability and rebate analysis down to the customer level, Customer Performance analysis on sale Revenues, COGS (cost of goods sold) and margin. • Provided daily replenishment, sales performance analysis, merchandise, pricing, rebate’s tiers, gross profit and product supply forecast data for company's strategic plan. Show less



Swinburne University of Technology

• Australia
• Higher Education
• 700 & Above Employee

• University IT Tutor

  • 2000 - 2003

  Melbourne, Australia Tutoring subjects: Java Software Development, Database ORDM, Web Development (Javascript, HTML, XML, CSS), Business Information System, Business Computing and Data Communications. Michelle started tutoring a number of IT subjects when she was studying her second year in Swinburne.