Experience

Pattons

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Inside Sales Support

  • Nov 2019 - Present

• Service & Safety Coordinator

  • Jul 2018 - Nov 2019

• Parts Clerk

  • Jan 2017 - Jul 2018

  Compressed air sales, service, & parts



Pattons

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Inside Sales/Service Clerk

  • Nov 2003 - Jun 2015

  Responsible for leading inside sales and service departments in order entry, quoting, billing, and customer service. Assisted Sales Team in driving revenue growth greater than 15% year-over-year for the past 5 years Developed more efficient Service Team processes and data flow between departments Supported Service and Sales Operations by responding to customer and employee needs including reporting, quotations, and processing invoices via email Performed Risk Management duties by running customer credit checks using Dun & Bradstreet software suite Administered and configured new customers using Enterprise Resource Planning (ERP) Database Organized company-wide safety manual to include writing new safety programs as required, updating online safety information for customers, and facilitating ongoing safety meetings Prepared and distributed payroll in an accurate and timely manner Reduce overhead by taking on more responsibility with creative and administrative projects Show less