Experience

Health, Pharmacy & WC Plan Systems and Operations Ninja

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Epic EMR Consultant

  • Sep 2012 - Present

  Provide elbow to elbow training & support to Providers and clinical staff utilizing Epic EMR software. Modules to include: - Epic Ambulatory - Cadence - Prelude - CPOE Provide elbow to elbow training & support to Providers and clinical staff utilizing Epic EMR software. Modules to include: - Epic Ambulatory - Cadence - Prelude - CPOE



Educology Solutions

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Trainer

  • Apr 2019 - Jun 2019

  Assisted with the development of the training manual for Maryland's LTSS electronic system and conducted training sessions to over 80 state agency employees, providers and nursing staff. Assisted with the development of the training manual for Maryland's LTSS electronic system and conducted training sessions to over 80 state agency employees, providers and nursing staff.



University Of Md Med System

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Epic Consultant

  • Jan 2017 - Dec 2018



Deaconess Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Epic Consultant

  • Oct 2018 - Oct 2018



INTEGRIS Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Epic Consultant

  • Oct 2016 - Nov 2016

  Provided ATE support to clinical and non-clinical staff as they used Epic for charting. Assisted with customization documentation and ordering tools such as SmartSets and Notewriter to support patient care and charting. Assisted with troubleshooting problems and questions from end users. Provided ATE support to clinical and non-clinical staff as they used Epic for charting. Assisted with customization documentation and ordering tools such as SmartSets and Notewriter to support patient care and charting. Assisted with troubleshooting problems and questions from end users.



Sentara Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Epic Go-Live Support

  • Apr 2016 - May 2016

  Provided one on one support to physicians, physician assistant and nurses with personalization and customization. Assisted with navigating in Epic, assisted with created Smart Phrases, Smart Texts, ordering medications, labs, managing the In basket, orders and workflow processes. Provided one on one support to physicians, physician assistant and nurses with personalization and customization. Assisted with navigating in Epic, assisted with created Smart Phrases, Smart Texts, ordering medications, labs, managing the In basket, orders and workflow processes.



Bon Secours

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Epic Go-Live Support

  • Nov 2013 - Apr 2016

  Ambulatory & Cadence) Provided elbow to elbow support to physician, physician assistant and nurses. Assisted management & front desk staff registration, scheduling and with provider schedules, identify and assist with troubleshooting issues. Assisted physicians and nurses with navigating in Epic, assisted with created Smart Phrases, Smart Texts, ordering medications, labs, managing the In basket, orders and workflow processes. Ambulatory & Cadence) Provided elbow to elbow support to physician, physician assistant and nurses. Assisted management & front desk staff registration, scheduling and with provider schedules, identify and assist with troubleshooting issues. Assisted physicians and nurses with navigating in Epic, assisted with created Smart Phrases, Smart Texts, ordering medications, labs, managing the In basket, orders and workflow processes.



Yale New Haven Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Epic Go-Live Support

  • Jan 2013 - Feb 2013

  Provided elbow to elbow support to front desk staff assisting with patient registration, scheduling appointments and procedures. Creating new patient accounts, guarantor accounts and insurance verfication. Assisted management with provider schedules, identify and troubleshoot issues. Provided elbow to elbow support to physicians and clinical staff with navigating Epic, managing patients, using Smartphrases, ordering medications, labs, orders and workflow processes. Provided elbow to elbow support to front desk staff assisting with patient registration, scheduling appointments and procedures. Creating new patient accounts, guarantor accounts and insurance verfication. Assisted management with provider schedules, identify and troubleshoot issues. Provided elbow to elbow support to physicians and clinical staff with navigating Epic, managing patients, using Smartphrases, ordering medications, labs, orders and workflow processes.



Moses Cone Memorial Hospital

• Greensboro/Winston-Salem, North Carolina Area

• Go-Live Support

  • Oct 2012 - Nov 2012



Mills-Peninsula Health Services

• Go-Live Support

  • Sep 2012 - Oct 2012



University of Kansas Medical Center

• Higher Education
• 700 & Above Employee

• Go-Live Support

  • Aug 2012 - Aug 2012



Partner Healthcare IT

• Cincinnati, Ohio Area

• Go Live Support

  • Jul 2012 - Jul 2012

  Provide elbow to elbow training & support to providers & clinical staff at Bethesda North OB/GYN Clinic as they utilize the new Epic EMR software. Report/resolve any techincal issues, error messages, etc. Provide elbow to elbow training & support to providers & clinical staff at Bethesda North OB/GYN Clinic as they utilize the new Epic EMR software. Report/resolve any techincal issues, error messages, etc.



GBMC HealthCare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Accounts Assistant

  • Sep 2004 - Jun 2010

  Input, reviewed & analyzed monthly charge information for submission to management. Verified CPT codes and collected procedure charge information. Posted and reconciled payments to patient ledgers. Input, reviewed & analyzed monthly charge information for submission to management. Verified CPT codes and collected procedure charge information. Posted and reconciled payments to patient ledgers.