Michelle Daniels

Commercial Director (UK & Europe) at Light Blue Travel - Bespoke Travel Specialists Cambridge
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK
Skills

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5.0

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Danielle Fear

I've had the pleasure of working with Michelle many times over the years and she's always the professional. Supportive, encouraging, reliable and always ready to lend a hand on a project. I'd highly recommend Michelle. She has a wealth of experience and genuinely cares about the travel industry.

Joelle Courtenay

Having worked with Michelle for several years, I would highly recommend her as a first class travel industry professional. Michelle’s knowledge and expertise within the Travel Industry is a huge benefit to those within her workplace.

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Credentials

  • A Toolkit for Giving and Receiving Better Feedback
    LinkedIn
    Jul, 2019
    - Nov, 2024
  • Balancing Multiple Roles as a Leader
    LinkedIn
    Jul, 2019
    - Nov, 2024
  • Building Accountability Into Your Culture
    LinkedIn
    Jul, 2019
    - Nov, 2024
  • Executive Decision Making
    LinkedIn
    Jul, 2019
    - Nov, 2024
  • Inclusive Leadership
    LinkedIn
    Jul, 2019
    - Nov, 2024
  • Leadership Strategies for Women
    LinkedIn
    Jul, 2019
    - Nov, 2024
  • Leading Effectively
    LinkedIn
    Jul, 2019
    - Nov, 2024
  • Leadership Foundations
    LinkedIn
    Jun, 2019
    - Nov, 2024
  • Negotiating with Agility
    LinkedIn
    Jun, 2019
    - Nov, 2024
  • Strategic Thinking
    LinkedIn
    Jun, 2019
    - Nov, 2024
  • Writing Customer Service Emails
    LinkedIn
    Jun, 2019
    - Nov, 2024

Experience

  • Light Blue Travel - Bespoke Travel Specialists Cambridge
    • Travel Arrangements
    • 1 - 100 Employee
    • Commercial Director (UK & Europe)
      • Sep 2021 - Present

      UK & Europe GSA for American Queen Voyages and UK GSA for Nicko Cruises. Managing all aspects of marketing, sales operations, reservations and trade relationships for the two brands. UK & Europe GSA for American Queen Voyages and UK GSA for Nicko Cruises. Managing all aspects of marketing, sales operations, reservations and trade relationships for the two brands.

  • Tripsmiths
    • Travel Arrangements
    • 1 - 100 Employee
    • Global Head of Sales
      • Apr 2020 - Sep 2021

      Leading the sales and operations of new tour operator/travel agent business TS Tours Ltd

    • Senior Consultant
      • Oct 2019 - Mar 2020

      Working on some exciting new projects for launch very soon!

  • Voyages to Antiquity
    • United Kingdom
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Head of Commercial (Global)
      • Mar 2018 - Oct 2019

      Responsible for leading global sales & passenger services departments across the UK & US offices and GSA's in Canada, Australia & New Zealand. Manage international group business and trade sales, marketing, new business development, third party relationships and press relations. Experienced in crisis management and handling industry legal/regulatory policy management as well as providing support to the Managing Director.

    • Head Of Commercial
      • May 2017 - Feb 2018

      Looking after UK sales, new business development, international group business, third party relationships, UK press relations and overseeing the Reservations and Passenger Services Department.

    • Head of Groups & Partnerships
      • Jul 2016 - Apr 2017

    • Partnerships Manager
      • Dec 2015 - Jun 2016

  • Telegraph Events Ltd.
    • United Kingdom
    • Events Services
    • 1 - 100 Employee
    • Group Cruise Show Manager, Telegraph Cruise Show
      • Jan 2015 - Dec 2015

  • The Telegraph
    • United Kingdom
    • Media Production
    • 700 & Above Employee
    • Group Sales Manager, Telegraph Cruise Show
      • Sep 2013 - Jan 2015

  • Cruise & Maritime Voyages
    • United Kingdom
    • Travel Arrangements
    • 100 - 200 Employee
    • Groups & International Sales Manager
      • Apr 2013 - Aug 2013

  • Cruise & Maritime Voyages
    • United Kingdom
    • Travel Arrangements
    • 100 - 200 Employee
    • Passenger Sales Manager
      • Apr 2010 - Jul 2012

    • Sales Manager
      • Dec 2007 - Apr 2010

    • Reservations Consultant/Agency Sales Manager
      • Apr 2004 - Dec 2007

  • Island Cruises
    • Maritime Transportation
    • Regional Sales Manager - South
      • Jun 2002 - Oct 2003

  • British Incoming Tour Operators Association (BITOA)
    • Member Support Manager
      • Nov 1998 - Jun 2002

  • Passenger Shipping Association/PSARA
    • Administration Executive
      • Feb 1997 - Nov 1998

Education

  • City Way College, Rochester
    GNVQ Leisure & Tourism, Leisure & Tourism
    1995 - 1997
  • Rainham School for Girls
    1990 - 1995

Community

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