Michelle da Fonseca

Group Risk & Compliance Manager at Alviva Holdings
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA
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5.0

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Trev Howcroft

Michelle is a highly experienced feet on the ground clear thinking high achiever who simply gets things done. A compassionate leader who gets the best out of her team. Michelle is highly versatile from logistics, to completing business projects to performing at the level of general management. I worked with Michelle in a personal capacity on philanthropic projects and can highly recommend Michelle as an ethical leader of great integrity.

Evan Berger

Michelle is an extremely capable individual. She demonstrates an unwavering commitment to anything she takes on. Ethics and honesty are integral to her work, and expected from anyone who works for her. Her ability to rapidly understand and set up structure around the most complex challenges, data, systems and environments is remarkable. She is a strong yet caring person, who made a massively positive impact as General Manager in our organisation.

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Credentials

  • Balancing Multiple Roles as a Leader
    LinkedIn
    May, 2020
    - Sep, 2024
  • Disrupting Yourself
    LinkedIn
    May, 2020
    - Sep, 2024
  • Remote Work Foundations
    LinkedIn
    Apr, 2020
    - Sep, 2024
  • Hubspot Agency Partner Certification - Inbound
    HubSpot
    Oct, 2020
    - Sep, 2024

Experience

  • Alviva Holdings
    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Group Risk & Compliance Manager
      • Aug 2021 - Present

      Managing day–to-day operation of the group compliance programme, reviewing and updating of policies, procedures and standards of conduct, identifying potential areas of compliance vulnerability and risk, implementing continuous improvement strategy for identified risks. Managing day–to-day operation of the group compliance programme, reviewing and updating of policies, procedures and standards of conduct, identifying potential areas of compliance vulnerability and risk, implementing continuous improvement strategy for identified risks.

  • Tarsus Distribution
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • Vendor Marketing Development Funds Manager (MDF)
      • Jul 2020 - Aug 2021

      The optimized use of marketing funds provided by our vendors is a strategic tool in being the demand engine for Tarsus Distribution. By promoting Tarsus Distribution to target audiences we aim to offer the right solutions with the right advantages to the right prospects at the right time.As the Vendor MDF Manager, I am responsible for al all traditional and MDF marketing activities. This involves oversight of the MDF process, inter alia, marketing activities, vendor feedback and reporting, administration, claim, reconciliations and proof of execution. Show less

    • Manager - Innovation: Supply Chain Services
      • Jan 2020 - Jun 2020

      My objective in this role was to evaluate the current state and capabilities within the Tarsus Supply Chain Services business unit, with an emphasis on identifying, researching, and determining opportunities for improvement as well as new business initiatives. The most important project at the time was focused on the Tarsus Configuration Centre where I completed an in-depth cost-benefit analysis. By providing insight into the current state in relation to best practices and possible opportunities, my goal was to recommend an optimized solution to the business. Show less

  • Tarsus Dispose-IT
    • General Manager
      • Mar 2018 - Dec 2019

      I was enlisted as GM to focus on the development and implementation of operational systems across all departments which would in turn drive the key business strategy of growth. During my tenure as General Manager at Tarsus Dispose-IT, our greatest challenge and success was concluding the partnership and on-boarding of a global leader in the ITAD (IT Asset Disposal) industry. As a strategic partner of their global network, we performed the compliant disposal of IT assets for their South African customers, on their behalf. Show less

  • Tarsus Technology Group
    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Head: Business Performance Improvement
      • Dec 2014 - Mar 2018

      As Head of the Business Performance Improvement for Tarsus Shared Services, the focus was on improving operational efficiency through business process improvement initiatives.We collaborated with various teams throughout the group in the execution of strategic continuous improvement projects and initiatives.Our most noteworthy work was the successful implementation of Manhattan Scale, our chosen warehouse management system (WMS), that enabled significant cost savings through more effective use of our facility and resources, as well as providing training to our staff on the new system and improved processes. Show less

    • Commercial Manager
      • Sep 2003 - Nov 2014

      I effectively managed a dedicated team of 11 members and together we were responsible for the administrative functions which support the Product Managers and various Sales teams, in the following areas, • Procurement from the Tarsus Tier 1 Vendors (HP, Lenovo, Dell)• Financial vendor claims, customer rebates, credit notes, and other associated functions related to Business Services• HP Care Pack management (demand planning, procurement, registration & invoicing)• Reverse Logistics (incl. stock rotations and warranty claims)(ERP functions executed on ACS Embrace) Show less

    • Credit Manager
      • 2002 - 2003

      I was responsible for the team who collected, reconciled and managed the debtors’ accounts of the largest Enterprise Resellers and Retail Partners at the time, and who consistently achieved their monthly and quarterly collection targets.

    • Credit Controller to Credit Supervisor
      • 1998 - 2002

  • Various
    • Financial Services
    • 1 - 100 Employee
    • Work experience prior 2002
      • 1990 - 1998

      During this time I worked for various organisations where I was fortunate to gain a vast experience whilst holding the following positions from time to time. Bookkeeper Shipping Officer Warranty Claims Clerk Export Assistant During this time I worked for various organisations where I was fortunate to gain a vast experience whilst holding the following positions from time to time. Bookkeeper Shipping Officer Warranty Claims Clerk Export Assistant

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