Michelle Wingfield
Vice President of Customer Success at OvationCXM- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Experience
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OvationCXM
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United States
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Software Development
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100 - 200 Employee
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Vice President of Customer Success
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May 2023 - 8 months
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Director of Customer Success
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Mar 2021 - May 2023
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Ventana Medical Systems
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United States
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Biotechnology Research
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700 & Above Employee
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Director, Global Customer Support, Service Functional Lead - Roche Tissue Diagnostics
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Jan 2017 - Apr 2019
Tucson, Arizona Area Led business lifecycle with full accountability for all Service and Support deliverables. Owned communication as primary point of contact between Lifecycle team (LCT) and Global Customer Support.
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Director, Global Customer Support, Service Functional Lead - Workflow and IT
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Feb 2014 - Dec 2016
Rotkreuz, Switzerland Led business lifecycle with full accountability for all Service and Support deliverables. Owned communication as primary point of contact between Lifecycle team (LCT) and Global Customer Support.
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Ventana Medical Systems
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United States
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Biotechnology Research
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700 & Above Employee
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Continuous Improvement Manager
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May 2008 - Jan 2014
Tucson, Arizona Area
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Senior Supportability Manager
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Oct 2007 - Apr 2008
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Intuit
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United States
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Software Development
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700 & Above Employee
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Sr Program Manager
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Aug 2005 - Oct 2007
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Sr Project Manager
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May 2004 - Aug 2005
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Single Point of Contact
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Jan 2003 - May 2004
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Service Planning Manager
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Jan 2000 - Jan 2003
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