Michelle Cook
Global Application Manager at Flexsys- Claim this Profile
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Bio
Experience
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Flexsys
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United States
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Chemical Manufacturing
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200 - 300 Employee
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Global Application Manager
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Aug 2022 - Present
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Systems Analyst
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Jan 2019 - Aug 2022
Systems Analyst
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United States Postal Service
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United States
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Government Administration
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700 & Above Employee
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Information Systems Specialist
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Feb 2016 - Jan 2019
Provide technical support for all desktop & laptop computers including imaging and deployment; support wireless networking, printing, scanning, phone system, mobile devices to include iPhones, iPads, Samsung Galaxy phones, Samsung Tablets; troubleshoot network problems involving switches and routers; install retail equipment at large Post Offices; support overhead projectors; order equipment and supplies; work with Windows 7 and 10; work with Microsoft Office 2010 and 2013.
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Rural Carrier
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May 2003 - Feb 2016
prepare and deliver mail, parcels, & accountables to rural mail customers.
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Adelphoi Village
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Latrobe
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Report Writer II - Database
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Jul 2014 - May 2015
Use Crystal Reports to create reports needed by the different business units to support State required documentation; work with department heads and network team to determine individual department needs for a large scale company wide upgrade of the reporting software being used; enter new hires into our system. Use Crystal Reports to create reports needed by the different business units to support State required documentation; work with department heads and network team to determine individual department needs for a large scale company wide upgrade of the reporting software being used; enter new hires into our system.
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Adelphoi Village
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Latrobe, PA
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Help Desk Technician/Supervisor
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Dec 2008 - Jun 2010
Supervise Help Desk Technicians, schedule work and computer maintenance to all Adelphoi locations, assist users with wireless, printing, computer issues, install software and hardware, configure network equipment, order all computers and equipment needed for company. Set up computers each year for the new school year at each education site. Supervise Help Desk Technicians, schedule work and computer maintenance to all Adelphoi locations, assist users with wireless, printing, computer issues, install software and hardware, configure network equipment, order all computers and equipment needed for company. Set up computers each year for the new school year at each education site.
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Sony
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Entertainment Providers
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700 & Above Employee
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35 " line & payroll
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1995 - 2000
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Education
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Seton Hill University
Bachelor of Science (B.S.), Business Administration and Management, General -
Westmoreland County Community College
Associate of Arts and Sciences (A.A.S.), Computer Information Security -
Career Growth Real Estate Academy
Real Estate Salesperson License, Real Estate