Experience

SEIKO WATCH CORPORATION

• Luxury Goods & Jewelry
• 1 - 100 Employee

• Sales Administrator

  • Dec 2019 - Present



ERIKS

• Netherlands
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Inside Sales Administrator

  • Feb 2018 - Dec 2019



DMS LASER PROFILES LIMITED

• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Sales Administrator

  • Nov 2016 - Dec 2019



Fisher & Paykel Healthcare

• New Zealand
• Medical Equipment Manufacturing
• 700 & Above Employee

• Customer Advisor

  • Sep 2015 - Sep 2016



Little Wick Green Motor Company

• Sales Administrator

  • Apr 2015 - Sep 2015



Unatrac Ltd.

• United Kingdom
• Machinery Manufacturing
• 1 - 100 Employee

• Sales Administrator

  • Jun 2012 - Apr 2015

  Customer contact point for sales quotes and orders. Produce and send quotations to customers. Liase with logistics department. Set up customer accounts. Develop customer relationships. Customer services. Liaises with internal and external accounts departments. Provide cover for other sales administrators. Investigate customer queries and complaints. Customer contact point for sales quotes and orders. Produce and send quotations to customers. Liase with logistics department. Set up customer accounts. Develop customer relationships. Customer services. Liaises with internal and external accounts departments. Provide cover for other sales administrators. Investigate customer queries and complaints.



SITA UK Ltd

• Maidenhead

• Back Office Team Leader

  • Jun 2011 - May 2012

  Customer service support.Transaction management from point of sale to invoicing. Team supervision. Monitor and manage bank accounts for export receipts. Major Account invoicing and queries. Assist in the creating and continuous improvements of department’s procedures. Making sure that all departments KPI's and SLA's are meet. Organising logistic bookings via internal and external suppliers. Customer service support.Transaction management from point of sale to invoicing. Team supervision. Monitor and manage bank accounts for export receipts. Major Account invoicing and queries. Assist in the creating and continuous improvements of department’s procedures. Making sure that all departments KPI's and SLA's are meet. Organising logistic bookings via internal and external suppliers.



SUEZ UK

• United Kingdom
• Environmental Services
• 700 & Above Employee

• Trading Administrator

  • Sep 2008 - Aug 2011

  Investigating all queries Customer service Dealing with emails and telephone enquires. Accountable for entering the weekly sales sheet Accountable for entering the weekly returned depot sheets Filling Sending container details End of month reconciliation Product knowledge Making sure all orders raised are sent over to the customer on time and accurate Investigating all orders that go passed the delivery date. Liaise with suppliers on occasion to move product and co-ordinate delivery direct to a customer if required.



Future Electronics

• Canada
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Product Specialist

  • Jun 2008 - Aug 2008

  Loading Quotes from sales and branchesMaking sure that we are maximising our resaleCustomer serviceMaking sure all targets are meet.Email and telephone quiresAllocating stock to customer ordersProduct knowledgeWorking with asset managers to resolve pricing quires

• Manufacture Services Representative

  • Oct 2006 - Jun 2008

  Processing sales orders on to our North America and Asia Systems.Accountable for recoving, Varifing manufactures weekly backlogs. Ensuring the correct price, Quantity and parts are being received in on time. Making sure that all updates are entered in to the system correctly.Making sure all orders raised are sent over to the manufacture on time and accurate.Dealing with emails and telephone enquires.Responsible for flagging errors or rejected orders placed by asset managers.Raising Non-Receipt of product forms for orders which are confirmed are shipped and delivered, but can't be located.Answer quires from accounts on missing orders.Investigating all orders that go passed the delivery date.Making sure all targets are meet.Trident Bathrooms. Marlow. UK Distributor of Bathrooms and Sanitary products throughout the UK. Est. 1989 in Hayes, Middlesex.



Trident Bathroom

• Sales Administrator

  • Sep 2004 - Aug 2006

  Accountable for receiving, verifying and processing sales orders. Ensuring the correct price is used, the correct quantity and product code. Also checking for any service charges or discounts is applied where applicable. Responsible for producing, checking and analysing delivery notes. Maintain customer records on the "Series" in house database. Ensure all product reports, sales reports are closed in accordance with company procedure. Management of complaint database - Logging fault reports and raising enquiry forms against products. Organising return of product to the distribution centre, checking it and performing necessary administration. Responsible for flagging errors or inaccuracies on order requirements from Sales. Dealing with customers over the telephone and sometimes face to face in the show room with order enquires, complaints and information. Making adjustments to orders where necessary. Chasing the progress of orders and the delivery of orders. Liaise with suppliers on occasion to order product and co-ordinate delivery direct to a customer if required.



Loyds TSB

• Marlow/Maidenhead.

• Personal Account Manager

  • Mar 2003 - Aug 2004

  Proactive advice and consultation to customers regarding loans, saving and insurance. Management of daily status reports. Update Customer database - ensuring up to date details are correct and stored. Provide comprehensive information on products and services in an effort to sell additional products to the customer. Working to targets of £100,000 of product per day. Ensuring all customers are provided with the correct information and an excellent service. Ensure accurate entry of information to produce end of day reports from the in-house database.