Michelle Ceriola
Business Transcription Specialist at Hey DAN- Claim this Profile
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English -
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Filipino -
Topline Score
Bio
Experience
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Hey DAN
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United States
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Information Services
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1 - 100 Employee
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Business Transcription Specialist
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Jul 2013 - Present
Transcription, Proofing, Email, Data Entry Transcription, Proofing, Email, Data Entry
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Firstsource Solutions Limited
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India
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Relationship Manager/Account Manager
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Dec 2009 - May 2012
Customer Service and Collections Associate Customer Service and Collections Associate
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Convergys ARM - Encore RMI
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Financial Services
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1 - 100 Employee
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Collections Care
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Apr 2009 - Oct 2009
Educate cardholders on managing finances. Provide payment plans for past due accounts. Collect on delinquent accounts. Educate cardholders on managing finances. Provide payment plans for past due accounts. Collect on delinquent accounts.
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UK CTS
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May 2008 - Nov 2008
Customer Service for HSBC Credit & personal accounts UK. Customer Service for HSBC Credit & personal accounts UK.
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Customer Service Representative
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Dec 2006 - Jan 2008
CSR Sams Club & Walmart for membership and store credit cards. CSR Sams Club & Walmart for membership and store credit cards.
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PASSCOR
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Leisure, Travel & Tourism
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1 - 100 Employee
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Aviation Security Specialist
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Aug 2004 - Dec 2006
Detect, deter, prevent and defeat threats that could lead to an attack. Discover and stop emerging transportation security threats, utilizing state of the art technology. Educate and provide friendly customer service to travelers. Screen passengers and gather intelligence. Detect, deter, prevent and defeat threats that could lead to an attack. Discover and stop emerging transportation security threats, utilizing state of the art technology. Educate and provide friendly customer service to travelers. Screen passengers and gather intelligence.
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Education
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Philippine Science & Technology Centers
Computer Technology, Computer Technology/Computer Systems Technology