Michelle Casso
Senior Client Services Manager at S&D Marketing | Advertising- Claim this Profile
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Bio
Shane G.
Michelle is a very talented Client Services Manager who I have had the pleasure of working with for the past 9 years. She consistently gives 100% to finding intelligent solutions that solve problems. She is organized, pro-active, solutions-oriented, excellent in communicating with any client or team member and is an integral part of the team. She always goes that extra mile to make sure she's exceeding expectations, and does so with a smile! Michelle will always be an asset to any organization looking to better itself.
Shane G.
Michelle is a very talented Client Services Manager who I have had the pleasure of working with for the past 9 years. She consistently gives 100% to finding intelligent solutions that solve problems. She is organized, pro-active, solutions-oriented, excellent in communicating with any client or team member and is an integral part of the team. She always goes that extra mile to make sure she's exceeding expectations, and does so with a smile! Michelle will always be an asset to any organization looking to better itself.
Shane G.
Michelle is a very talented Client Services Manager who I have had the pleasure of working with for the past 9 years. She consistently gives 100% to finding intelligent solutions that solve problems. She is organized, pro-active, solutions-oriented, excellent in communicating with any client or team member and is an integral part of the team. She always goes that extra mile to make sure she's exceeding expectations, and does so with a smile! Michelle will always be an asset to any organization looking to better itself.
Shane G.
Michelle is a very talented Client Services Manager who I have had the pleasure of working with for the past 9 years. She consistently gives 100% to finding intelligent solutions that solve problems. She is organized, pro-active, solutions-oriented, excellent in communicating with any client or team member and is an integral part of the team. She always goes that extra mile to make sure she's exceeding expectations, and does so with a smile! Michelle will always be an asset to any organization looking to better itself.
Experience
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S&D Marketing | Advertising
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United States
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Advertising Services
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1 - 100 Employee
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Senior Client Services Manager
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Jul 2010 - Present
S&D Marketing, Denver, CO Services (July 2010 – Present)Manager, Client Services (November 2016 - Present)- Assist Creative Services by overseeing content management, art direction, graphic design, and layout.- Maintain extensive client database by assisting with upgrades and issues/fixes.- Managed team of 10 staff members in development of strategic data entry plan for high level marketing campaign, from initial strategy and concept through project completion. - Played integral role in Comcast project involving transfer of channel lineup and rate card data to new online Comcast Store:- Worked directly with Regions to gather data for transfer to new Store.- Managed and trained 10 temporary staff to assist with data entry.- Provide superior leadership in managing multiple complex projects simultaneously.- Collaborate with cross-functional teams of internal graphic designers and 3rd party vendors. - Develop and maintain thorough knowledge of all clients’ business so that marketing and communication problems and opportunities may be anticipated.- Execute client projects with excellence from briefing to completion, identifying key competitive insights, understanding of market positioning, and management of internal resources.
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Education
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2004 - 2008
Metropolitan State University of Denver
Bachelor of Applied Science - BASc, Marketing
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