Experience

Jane.com

• United States
• Retail
• 100 - 200 Employee

• Senior Executive Assistant

  • Mar 2022 - Present



CHANEL

• United Kingdom
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Executive Assistant

  • Feb 2019 - Mar 2022

  • Planning & coordinating meetings for the head of operations & operations department• Maintain & manage Executive appointments & complex calendar• Proactively prepare the Executive for meetings• Book all domestic and international travel plans for Executive• Maintaining travel calendar, club passes, car service transfers and invoices for all executive vacation villa• Manage expenses for Executive; support Finance with budget • Flag & maintain Executive emails & paperwork • Adhoc projects in PowerPoint & Excel for presentations, reports & research as needed • Reconcile signed contracts with invoices• Liaise between NJ, NY and global office management and administrative duties to support the Head of Operations & team • Plan yearly events for operations department, including booking hotel accommodations for attending participants • Assist the Customer Care team with listening to pre-recorded live phone calls to ensure quality assurance and customer experience, provide coaching moments, while using platforms such as Zen Desk and Bright Pattern.• Assist in overseeing customer review postings for Chanel.com, to confirm if appropriate for posting or to move forward for escalation.



Kering Eyewear

• Italy
• Retail Apparel and Fashion
• 700 & Above Employee

• Executive Support/Office Coordinator

  • Jul 2017 - Feb 2019

  • Provided daily support to the CEO, COO, SVP of Operations, CFO, Head of Human Resources & 3 Head of Sales on day to day administrative tasks: Liaised between the NJ, NY, Miami, Italian and Canadian offices• Arranged domestic & international travel accommodations for new hires & multiple executives• Provided daily planning of complex schedules for off & on-site meetings: Scheduled & coordinated agenda for CEO & SVP of operations• Coordinated monthly on-boarding & schedule interviews for customer service department • Managed all office supply inventory, renovations/repairs, prepared the arrival of new hires & tracked/prepared office deliveries• Created monthly reports for the main purchasing corporate card’s statements & expenses• Submitted, approved & ordered business cards for all North America employees• Assisted in planning major yearly events: Vision Expo East/West, Cartier Launch, Balenciaga & Mont Blanc Launch, Department Store Market Week, Key Account Market Week - Handled all event hotel accommodations & restaurant selections, assisted SVP of operations with signed contracts & reconciled contracts with invoices• Ad Hoc projects included – collaborated with CEO & brand manager on research & analysis project, monthly secret shopping, created & updated marketing line sheets for both Department Store & Key Account market weeks



NRT

• United States
• Real Estate
• 200 - 300 Employee

• Advertising Coordinator

  • Apr 2015 - Jul 2017

  • Partnered and coordinated with multiple newspapers agencies within PA, NJ, NY and CT to reserve the desired weekly and monthly ad space• Created and designed weekly/monthly newspaper and magazine ads while providing brand identity and meeting the needs of the real estate agents• Distributed issue dates, deadlines & submission procedures to real estate agents for weekly open house ads, weekly inserts, monthly magazine covers and ad hoc requested ads• Partnered with finance by preparing invoice logs & started monthly billing process to ensure payments where issued on a timely manner• Compiled historical data to compare amount of ads running on a weekly basis to compare the cost of budget being used to assist with forecasting and planning for future ad space• Assisted finance in multiple auditing budget projects to ensure accuracy and payments were submitted properly by corporate standards and guidelines



Dot Matrix Design Group

• United States
• Graphic Design
• 1 - 100 Employee

• Office Manager/Social Media Coordinator

  • Mar 2014 - Apr 2015

  • Provided daily assistance & support to both Dot Matrix Co-Founders on administrative tasks: heavy proofreading, organized & coordinated phone conferences/in person meetings, maintained/replenished supply closet, tracked/prepared all deliveries & overall smooth running of office• Developed social media calendar while educating clients on current & upcoming trends for their business industry• Ran multiple public portfolio, including social media accounts and e-blasts• Developed content for weekly E-blasts with Constant Contact: Assisted in SEO analyzing• Created copywriting for a private fragrance company, Johnson & Johnson, Disney’s Year Book, private school yearbook• Assisted with trade shows by researching & contacted vendors to price negotiated; Ensured final products fit client’s needs• Managed expenses, monthly budgets & updated monthly invoice logs



Aegis Global Academy; Chanel Inc.

• Chanel Inc. Brand Embassador

  • Mar 2013 - Jan 2014

  • Advance product knowledge on Chanel’s ready to wear, watches & fine jewelry, leather goods, eyewear, fragrance, beauty & skincare• Hosted regular training sessions to educate all associates on each of Chanel’s new collections• Attended regular showing of each new collection with boutique managers in NY corporate office; Attended beauty, skincare & fragrance training in NY corporate office• Created problem solving emails for high end clientele, while maintaining Chanel’s brand identity• Trained new hires on internal platforms & web based programs• Overseed inventory to locate any Chanel products; Contact Chanel boutiques & wholesale/finer department stores to locate requested item for client; Fashion Internat• Regular contact with distribution center to locate information on backorder inventory; Communicated to resolve issues on existing orders; monitor missing and damaged orders • Created flyers & video for internal project & event; iMovie, PowerPoint • Handled extremely sensitive & private information on multiple client data sources, analyzed, confirm & update client online purchase information is accurate in system; CRM data entry• Knowledge in the inventory selection process for boutiques & wholesale/finer department stores



Juicy Couture

• Retail Apparel and Fashion
• 300 - 400 Employee

• Sales Associate; Assistant Clientele Specialist; Cashier

  • Oct 2011 - Mar 2013

  • Coordinated incentive & recognition in-store programs; Train new employees on sales performance, identify sales opportunity product knowledge, current & upcoming trends• Advanced product knowledge on Juicy Couture’s ready to wear, leather goods, watches & jewelry, fragrance & eyewear• Participated in store event; Participated in corporate sales associate training video• Promoted store to reach clientele; sent invites, thank you cards and called clients regularly• Monitored, maintained and managed Juicy Couture Short Hills’s boutique client manual database • Arranged complete looks to resemble floor sets & window displays while maintaining brand identity• Personal stylist; prepared a personal shopping experience while identifying the needs of each loyal client• Assisted monitoring store’s sales performance, unit sales with each transaction; ensure store and personal selling goals were met each quarter • Assisted closing & balanced funds, filing away receipts in appropriate location; cashier• Used PC based internal system to locate inventory needed in specific color & size



Victoria's Secret

• United States
• Retail
• 700 & Above Employee

• Sales Associate; Cashier

  • Mar 2010 - Oct 2011

  • Product knowledge and current fashion trends; Certified bra specialist• Personal stylist; prepared a personal shopping experience for client• Trained new associated on sales performance, identify sales opportunity & product knowledge • Assisted with visual merchandising; set up window displays and sales floor set• Daily communication with all levels of management• Assisted in hosting store event• Problem solving skills; ensured all customer issues are handled appropriately and professionally• Top sales associate; Goal oriented mindset• Cashier; Assisted management with closing and balancing funds in cash register; filing away receipts in appropriate location• Monitored personal and store’s sales performance



Dennis Brink CPA

• Office Manager

  • Jan 2011 - May 2011