Experience

Los Gatos-Saratoga Recreation

• United States
• Recreational Facilities
• 1 - 100 Employee

• Site Supervisor

  • Aug 2023 - Present

  SUPERVISORY RESPONSIBILITIES Directly supervises: Senior Recreation Leaders, Recreation Leaders I & II. Plans daily activities for program participants Schedules and directs the work of the Recreation Leader/s and Senior Recreation Leader/s Maintains accurate attendance records for each participant enrolled in the program Confers with parents regarding program activities, policies and enrollment procedures Confers with Site Supervisor II, School Services Manager and daycare staff regarding child's behavioral problems, and recommends methods of modifying inappropriate behavior Reviews and evaluates facility activities to ensure conformance to policies and core values Plans and purchases nutritional snacks Arranges medical attention for ill or injured children in accordance with parent's instructions Prepares and submits facility budget Assesses the facility maintenance needs and work with the Site Supervisor II Monitors and approves staff timecards Completes performance evaluations for all classified staff in accordance to agency procedures Participates in Recreation Division community events Collects and updates children's emergency forms Recommends staff hiring and termination Prepares quarterly newsletters for parents Meets regularly with Site Supervisor II Submits monthly planning calendars to Site Supervisor II Possesses knowledge of Emergency Disaster Plan Plans, preps and shops for supplies as needed Other related duties as assigned Show less



School of Imagination & Happy Talkers

• United States
• Education Administration Programs
• 1 - 100 Employee

• Pediatric Practice Coordinator

  • Jun 2022 - Aug 2023

  Receive, assess, and bring to appropriate resolution all service requests (external and internal) for pediatric therapy and preschool services at the School of Imagination & Happy Talkers. Screen requests according to Service and Provider criteria to ensure the most accurate scheduling. Improve parent's access to services for their child while providing a public relations role sensitive to patients’ needs by using critical thinking and decision-making skills. Build an excellent and accurate embodiment of the SOI brand by providing the first impression and first experience for new patients. Play a meaningful role in generating new visit volume, figuring out whether children choose to receive treatment or care at SOI, and, in turn, generating revenue and growth for the organization. Field incoming inquiries and requests, matching parents to the best possible service, therapist,, and program based on their diagnosis, geographic location, and preferences. Develop a deep expertise in child development and developmental delays. Remove obstacles for new parents by assisting with obtaining records, reports, etc. Direct parents regarding insurance concerns; and advocating to secure timely appointments. Show less


ADVENTURE TIME EXTENDED DAY CARE
• United States
• Individual and Family Services
• 1 - 100 Employee
• Teacher

  • Aug 2021 - Jun 2022


Smile Brands Inc.

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Care Coordinator

  • Mar 2021 - Aug 2021

  Insurance Coordinator: verified authorizations of insurances from PPO, HMO, Private pay, and Medi-cal/Medicaid. Prioritized patients, and optimized consistent customer satisfaction. Input and create treatment plans to suit patient’s needs based off of doctor’s /practitioner’s diagnosis. Assure appointments and scheduling are proficient. Proven ability to multi-task between variety of software programs from dentrix, trojan, outlook, and texting platform called [Yapi]. Upload patient documents into platform before appointments, assuring each document is in so the practitioner can review. Trained to work in an office of all dentist practices including: General Dentist, Oral Surgeons, Endodontist, Orthodontist, and Periodontist. Show less

• Site Director

  • Jun 2020 - Mar 2021

• Teacher

  • Jan 2020 - Jun 2020


California State University - East Bay
• United States
• Higher Education
• 700 & Above Employee
• Transfer Admissions Counselor

  • May 2019 - Oct 2019

1st United Credit Union
• United States
• Financial Services
• 100 - 200 Employee
• Member Services Specialist

  • Jan 2019 - May 2019
• Transfer Ambassador

  • May 2017 - Dec 2018
• Teacher

  • Aug 2015 - Apr 2017

City of Newark, California
• United States
• Government Administration
• 1 - 100 Employee
• Recreation Leader

  • Jun 2015 - Jan 2017