Experience

Pepper Advantage

• United Kingdom
• Financial Services
• 300 - 400 Employee

• Data & Analytics Manager

  • May 2022 - Present



Pepper Money ANZ

• Australia
• Financial Services
• 500 - 600 Employee

• Senior Data Analyst

  • Nov 2020 - Jun 2022

• Management Information Analyst

  • Sep 2017 - Nov 2020



PTSB

• Ireland
• Banking
• 400 - 500 Employee

• Interim Lead Analyst

  • Nov 2015 - Jul 2016

  Acquisition Strategyo MI Team Manager of team of 3 analysts. Successfully converted all of the unit’s existing reporting to a new reporting platform – Teradata. This sped up production time on our entire monthly and quarterly reporting. Introduced new metrics for reporting and reduced any duplication of effort that was occurring within the reporting. o Introduced a new reporting ‘dashboard’ which will serve to quickly summarize daily / weekly / monthly KPIs for various different audiences (from senior management to junior analyst monitoring trends), as well as breaking into a drilldown on new lending across all products. o Responsible for new team member selection, training and mentoring to help fill out our target operating model. Show less

• Senior Risk Analyst

  • Jul 2015 - Nov 2015

  Acquisition Strategyo Team lead in the implementation of Permanent tsb’s new credit scoring application which sits across all credit products available – SAS Real Time Decision Manager.o Liaised with IT in terms of environment infrastructure and server set up was essential. Input into and interpretation of the bank’s lending policy was also required to successfully complete. o Developed a full implementation lifecycle / process to support this project: Scope business requirements > Build > Test > Promote > Monitor, Report & Supporto Analysed all ad hoc requirements for senior management and MI production as required. Collaborated with multiple areas of the bank, stretching across the entire credit lifespan: Branch Network, Underwriters, IT, Credit Modelling, Operations and Collections Strategy, etc. Show less

• Senior Risk Analyst

  • May 2014 - Jul 2015

  Customer Management, High Risk Account Management and StrategyTeam lead in specific projects related to the automated Asset Management Unit build-out project, relayed in more detail in previous Risk Analyst role profile, with a particular focus on the mapping and automation of the Arrears Support Unit process and Legal account journeys. This encompasses providing support to the business in all aspects of the project from detailing business requirements to technical implementation. This requires intensive use of the following programmes - to model, analyse and report on project implementation at each stage of the process: - SAS Customer Intelligence Studio - SAS Information Map Studio - SAS Management Console - Teradata SQL Assistant - Microsoft SQL Server / SQL Management StudioAs well as this, I take an active role in mentoring and training of new staff to different unit processes, objectives and data structure in this position. Show less

• Risk Analyst

  • May 2012 - May 2014

  Customer Management, High Risk Account Management and StrategyAct as a main source of support for PTSB in the Asset Management Unit (AMU) build-out project as a whole; with a particular focus on collections strategy design, implementation, testing, monitoring and documentation - requiring both technical and analytical skill to validate and challenge strategy decisions. To deliver this, advanced knowledge of the following is a requisite:> Proficient use of SAS programs employed and a deep understanding of underlying data mapping and structure required. > Creating and maintaining constructive relationships with various business areas within the bank is essential in delivering and sustaining all implemented processes associated with this project.Other tasks over lifetime of this role: > Strategic ad hoc analyses, BI reporting and portfolio/transaction level performance reporting of the bank's implementations of the Mortgage Arrears Resolution Strategy (MARS); > Design, maintenance and support of bank’s front-end MARS underwriting / decision support tool;> Involvement with production and review of the unit’s entire suite of management information; Show less