Experience

Connetico

• Australia
• Technology, Information and Internet
• 1 - 100 Employee

• Chief Executive Officer

  • Mar 2023 - Present

  Connetico is the parent company of some of Australia's leading Cloud and Digital services companies, including: Arinco - specialist Microsoft Cloud services partner, serving the business, enterprise and government sectors, helping customers migrate, optimise and secure their solutions in the Cloud. Cevo - specialist AWS services partner with engineering and consulting expertise in migrations and optimisation. D6 - specialist consulting company that supports businesses with digital transformations Show less



Spirit Technology Solutions

• Australia
• IT Services and IT Consulting
• 100 - 200 Employee

• Non Executive Director

  • Apr 2022 - Present

  Spirit Technology is a high growth, cutting edge technology services company. The Board is steering the company to a new phase of maturity, stabilisation, and sustainable growth. Spirit Technology is a high growth, cutting edge technology services company. The Board is steering the company to a new phase of maturity, stabilisation, and sustainable growth.



The Royal Children's Hospital

• Australia
• Hospitals and Health Care
• 700 & Above Employee

• Independent Director

  • Jul 2021 - Present

  Independent Director on the Audit & Risk Committee for the Royal Children's Hospital Board. Independent Director on the Audit & Risk Committee for the Royal Children's Hospital Board.



PaperCut Software

• Australia
• Software Development
• 200 - 300 Employee

• Chief Operations Officer

  • Aug 2021 - Sep 2022

  PaperCut Software is high growth Australian software company, with a strong purpose-led mission to craft better environments and an ambition to be a 100 year "start-up". The role of Chief Operating Officer was newly created to bring in an experienced senior leader to help mature the business which had been in growth/start-up mode, and get it ready for scale and diversification. My accountabilities include leading the Company Strategy refresh, running lines of business for Finance, People & Culture, Technology and Transformation, and helping the business mature its operations and setup for the next wave of growth. Key achievements: • led the development of a 5-year growth strategy, and the mobilisation of execution plans • implemented a Project Management Office (PMO) to help uplift delivery maturity • led the development of a comprehensive People and Culture strategy covering leadership and decision-making, performance, incentives, talent, and career frameworks to strengthen the employee value proposition • sponsored and led the Diversity, Equity, Inclusion and Belonging (DEIB) initiative globally • led a robust budgeting, planning and financial management process for the company to uplift fiscal maturity • coached and mentored developing leaders and top talent Show less



Commonwealth Bank

• Australia
• Financial Services
• 700 & Above Employee

• Executive General Manager, Privacy & Cyber Technology

  • May 2020 - Jun 2021

  CBA is one of Australia's largest Banks, and I was hired in to lead a significant cross-company regulatory undertaking. This was a newly created role to bringing together regulatory compliance, technology delivery and business process changes to enable CBA to deliver on its Data Privacy and Cyber Security obligations. Key achievements: • stood up a new team, and rapidly built an execution plan and governance model to suit the regulatory compliance undertaking • established a delivery model across CBA’s impacted lines of business and external partners, auditors, and independent experts • led the implementation of modern Cyber platforms to enable CBA’s impacted technology to be secured and compliant • led the implementation of compliance processes to satisfy the regulatory undertaking • coached emerging female leaders Show less



Boston Consulting Group (BCG)

• United States
• Business Consulting and Services
• 700 & Above Employee

• Senior Advisor

  • Apr 2019 - May 2020

  Provided executive advisory services to BCG’s Technology and Telecommunications Clients in Europe and Asia. These included technology transformation programs, product and technology innovation and growth strategies for clients. Provided executive advisory services to BCG’s Technology and Telecommunications Clients in Europe and Asia. These included technology transformation programs, product and technology innovation and growth strategies for clients.



Telstra

• Australia
• Telecommunications
• 700 & Above Employee

• Executive Director - Telstra Enterprise Products

  • Jul 2016 - Oct 2018

  Telstra is Australia's largest Telecommunications and Technology services provider, and one of the worlds' leading authorities in embracing secure, modern and technologically advanced networks and infrastructure.The challenge was to transform Telstra’s legacy telco-centric suite of products and services by simplifying the portfolio, embedding modern technologies, and building strong industry partnerships. New sources of growth also needed to be found, with value eroding within the traditional portfolio. Reporting to the Group Executive for Telstra Enterprise, I was responsible for this $8B AUD portfolio, across multiple lines of business including Cyber Security, Cloud, Networks and Connectivity, Applications, Collaboration, Internet of Things (IOT), Enterprise Mobility, Software Defined Networks and Platforms. Key achievements:• led the strategy to modernise Telstra’s legacy portfolio and leverage disruptive technological solutions• championed a cross-company effort to embrace new revenue streams to counter erosion from legacy products• led the product strategy which launched several award winning, unique products including “Liberate”, “Telstra Calling for Office 365”, “Telstra Managed Security Services”, the “Telstra Programmable Network” and Telematics (Connected Vehicles) products, with positive Industry Analyst and Media coverage• strengthened strategic partnerships with global technology partners including Microsoft, Apple, Cisco, Broadsoft, Genesys and AppDirect to co-create unique growth products• led the cross-company IoT growth council, and completed the acquisition of MTData, a leading Telematics provider, accelerating Telstra’s IoT growth• led a global team of over 800 FTEs in Australia, Asia, Europe, and North America • developed & attracted strong talent and built a succession of strong leaders in the Product team Show less

• Executive Director, Business Technology Services

  • Sep 2013 - Jun 2016

  Recruited into Telstra to create a new services business, stimulating growth for the Enterprise segment. With support from the Telstra leadership team and the Board, I was able to mobilise on a growth strategy enabled by significant investment for acquisitions, and went on to complete several acquisitions to build the capability needed. New lines of services established included Network Design & Implementation, Cyber Security, Cloud Migration, Collaboration and Digital Transformation. Within 3 years, the business had grown to a team of over 3000+ professionals, with annual revenues exceeding $500M AUD. This also created a large operational business, with approximately 2000+ client engagements on average concurrently running across a highly distributed global client and staff footprint. Key achievements: • Led acquisitions to create significant inorganic growth, consistent with the strategy. This included the acquisitions of NSC, O2 Networks, BridgePoint Consulting, Kloud, Readify and MSC Mobility from 2013 to 2016. Worked with the entrepreneurial leaders and founders of these acquired business, to integrate all businesses successfully into Telstra, retaining top-talent staff, and outperforming the business cases.• Leveraged this newly created capability to elevate Telstra’s strategic relevance and business impact in the Enterprise segment • Moved at pace to rapidly build and establish what has become one of the largest Australian owned Technology services organisations, recently rebranded as “Telstra Purple” • Developed a strong talent bench, and successfully promoted new Executive talent from within the team• Ran the P&L to deliver profitable growth rates that outpaced the market, whilst improving staff utilization and customer experience Show less



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• General Manager ANZ

  • Sep 2012 - Jul 2013

  Full P&L accountability for IBM’s A/NZ Business Process Outsourcing division, including multiple lines of business for Supply Chain services, Procurement, Customer Contact Centres, Finance and Human Resources. Led a team of sales, account management and customer delivery staff across a multi-regional footprint. Over $1B USD contracts under management.Key achievements: • Successfully remediated large, troubled contracts, rebuilding the client relationship, and driving new growth • Built a strong talent pool in the team, enabling succession at senior levels• Delivered strong customer outcomes including cost savings and efficiencies and operational performance improvements Show less

• Vice President (Account Management) - ANZ

  • Oct 2011 - Sep 2012

  Responsible for managing all customer accounts for IBM’s Business Process Outsourcing division. Accountable for overall commercial management, client relationship management, account growth and global delivery. Key achievements: • Large strategic account management practices uplifted to improve service and efficiencies• Implemented strong account governance and financial management disciplines• Established commercial and contract management framework to better manage client engagements• Created consistency in delivery practices enabling more efficient and effective resource management• Improved staff utilisation, account gross margin and account growth Show less

• Director, Telstra Account

  • Aug 2009 - Oct 2011

  Responsible for all of IBM's BPO business into Telstra. This included several significant multi-year contracts with revenues greater than 1B USD over the term, across a range of complex services and technology platforms. Included executive relationship management, contract accountability, operations, growth and innovation.

• Director, Telstra Integrated Account, Operations Executive

  • Dec 2007 - Aug 2009



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Director, Industry Sector Executive

  • 2005 - 2007

  Accountable for Sales, Business development and portfolio management across IBM's Services portfolio in the Commercial Sector. Collaborated across all parts of IBM including Hardware, Software, Consulting, Services and Sales.

• Partner, Business Consulting Services

  • 2003 - 2005

  Partner for the Commercial Sector in IBM's Business Consulting Services Division. Included the integration of the Price Waterhouse Coopers Consulting portfolio, following IBM's global acquisition. This role had large-scale Practice Management accountability including people leadership, sales, revenue and utilisation.

• Principal, Business Consulting Services

  • 1999 - 2003



Comparex Design Engineers (later Logicalis)

• Melbourne, Australia

• Principal Consultant

  • 1998 - 1999

  Principal Consultant responsible for deploying SAP solutions in multiple industries to mid-market customers. Helped customers achieve automation, efficiencies and operational improvements and transition away from legacy platforms and systems. Principal Consultant responsible for deploying SAP solutions in multiple industries to mid-market customers. Helped customers achieve automation, efficiencies and operational improvements and transition away from legacy platforms and systems.



Philip Morris International

• Switzerland
• Tobacco Manufacturing
• 700 & Above Employee

• Information Technology And Services Professional

  • 1993 - 1998

  Initially a software engineer delivering technology solutions supporting consumer sales and marketing business lines for one of the world's largest consumer packaged goods companies. Progressed to implementing SAP for a major transformation program, delivering efficiencies and insights to the business. Initially a software engineer delivering technology solutions supporting consumer sales and marketing business lines for one of the world's largest consumer packaged goods companies. Progressed to implementing SAP for a major transformation program, delivering efficiencies and insights to the business.