Michelle Bender Rock

Secretary at North Ridgeville City Schools
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Contact Information
us****@****om
(386) 825-5501
Location
North Ridgeville, Ohio, United States, US

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Experience

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Secretary
      • Feb 2022 - Present

      Directly reported and worked with building principals. Maintain daily attendance records and report student truancy to the Lorain County Courts. Communicate with parents, teaching staff, students and members of the public. Registration of new students. Maintaining and auditing student records to ensure accuracy. Perform clerical duties including answering/transferring phone calls, scheduling meetings, greeting visitors, filing, creating electronic documents and maintaining calendars. Scheduling maintenance of building office equipment . Responsible for processing and accepting student fee payments, working directly with the Treasurer’s Office. Utilized Google Office in addition to PowerSchool and PaySchools. Show less

    • Preschool Teacher
      • Nov 2016 - Aug 2021
    • Travel Arrangements
    • 1 - 100 Employee
    • Operational Specialist
      • Sep 2015 - Oct 2016

      Trust Account Fee Processor PNC Bank, Cleveland, OH Inputted data such as file numbers, new or updated information or document information codes into computer systems to support document and information retrieval. Created reports, correspondence and spreadsheets with Microsoft Office programs. Maintained strict data accuracy standards via multiple reviews of excel files for presentation to trust administrators. Adhered to all related company policies and government regulations regarding data oversight and confidentiality to promote overall information security. Promoted consistent accuracy of billing information by reconciling 120+ accounts monthly. Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank Show less

    • Trust Administrator/Analyst
      • Apr 2005 - Aug 2009

      - Responsible for providing client services to over 175 Custody and Escrow Trust Accounts. - Assisted with the account opening process by gathering legal documents and communicating with clients. - Reviewed account fees and verified they correlated with the fee agreement. - Extensive communication with clients, investments managers and consultants regarding issues related to fees, statements, investments and cash transactions. - Processed cash transactions such as wires, internal transfers, ACH and check disbursements. - Responsible for the organization and review of account files and legal documents. - Processed Mutual fund sales per client direction. - Processing of cash transactions for Trust Accounts, specifically Taft Hartley, Retirement plans and Custody and Escrow. - Provided account reconciliation assistance to the Travel Services Group. - Assisted in the training of new employees. - An active Vault Custodian, responsible for making withdrawals and assisting in audits. - Communication with clients when pension distributions were being requested. - Responsible for processing pension and account maintenance forms. - Opening and processing loans for retirement plan participants. Show less

    • Banking
    • 700 & Above Employee
    • Bank Teller
      • Sep 2004 - Apr 2005

      - Responsible for the accurate processing of customer requests including cash transactions and changes to personal information. - Daily auditing of cash drawer. - Meeting monthly sales quotas by opening new savings accounts, loans and lines of credit. - Assisted customers by resolving account related issues - Responsible for the accurate processing of customer requests including cash transactions and changes to personal information. - Daily auditing of cash drawer. - Meeting monthly sales quotas by opening new savings accounts, loans and lines of credit. - Assisted customers by resolving account related issues

Education

  • Baldwin Wallace University
    Bachelor of Arts (B.A.), International/Global Studies
    1999 - 2004

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