Michelle Beckers
Product Owner at icapps- Claim this Profile
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Dutch Native or bilingual proficiency
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English Professional working proficiency
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French Limited working proficiency
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German Elementary proficiency
Topline Score
Bio
Kenny Stevens
It was a pleasure working with Michelle on multiple projects. As a project manager she sees to be available for her team, and supports it however she can. She is always ready to do whatever is necessary to make the customer happy and went the 'extra mile' on multiple occasions.
Tineke Linssen
Michelle is een zeer fijne collega met oog voor detail en zeer veel kennis in haar vak. Onze samenwerking bij TOPdesk verliep vlot, ik kijk nu al uit naar de volgende!
Kenny Stevens
It was a pleasure working with Michelle on multiple projects. As a project manager she sees to be available for her team, and supports it however she can. She is always ready to do whatever is necessary to make the customer happy and went the 'extra mile' on multiple occasions.
Tineke Linssen
Michelle is een zeer fijne collega met oog voor detail en zeer veel kennis in haar vak. Onze samenwerking bij TOPdesk verliep vlot, ik kijk nu al uit naar de volgende!
Kenny Stevens
It was a pleasure working with Michelle on multiple projects. As a project manager she sees to be available for her team, and supports it however she can. She is always ready to do whatever is necessary to make the customer happy and went the 'extra mile' on multiple occasions.
Tineke Linssen
Michelle is een zeer fijne collega met oog voor detail en zeer veel kennis in haar vak. Onze samenwerking bij TOPdesk verliep vlot, ik kijk nu al uit naar de volgende!
Kenny Stevens
It was a pleasure working with Michelle on multiple projects. As a project manager she sees to be available for her team, and supports it however she can. She is always ready to do whatever is necessary to make the customer happy and went the 'extra mile' on multiple occasions.
Tineke Linssen
Michelle is een zeer fijne collega met oog voor detail en zeer veel kennis in haar vak. Onze samenwerking bij TOPdesk verliep vlot, ik kijk nu al uit naar de volgende!
Credentials
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ITIL® v4 Foundation
ITIL Foundation Certification Training LevelJul, 2019- Nov, 2024 -
Advanced Certified Scrum Product Owner
Scrum AllianceJun, 2023- Nov, 2024 -
Certified Associate in Project Management (CAPM)®
Project Management InstituteJan, 2021- Nov, 2024 -
Certified Scrum Product Owner® (CSPO®)
Scrum AllianceOct, 2021- Nov, 2024
Experience
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icapps
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Belgium
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IT Services and IT Consulting
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1 - 100 Employee
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Product Owner
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Jul 2021 - Present
Certified Scrum Product owner, responsible for orchestrating cross-functional teams and fostering collaborative environments that bring out the best in everyone involved while maximising the value of the product. Certified Scrum Product owner, responsible for orchestrating cross-functional teams and fostering collaborative environments that bring out the best in everyone involved while maximising the value of the product.
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TOPdesk
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Netherlands
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Information Technology & Services
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700 & Above Employee
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Project Manager
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Oct 2019 - Jul 2021
Project planning & management
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Service management consultant
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Aug 2018 - Jul 2021
• Customer contact• Investigation of the current and desired situation• Process design and optimisation• Installation and configuration of TOPdesk• Documentation for customers• Education, workshops and training
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Student Job in Catering industry
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Jul 2009 - Aug 2018
Weekly student job. Beside serving costumers with a variety of drinks, I also worked as a bartender: keeping the bar tidy and the fridges stocked. This job continually asks for organizational and problem solving skills and has provided me with many lessons about flexibility and diligence. Weekly student job. Beside serving costumers with a variety of drinks, I also worked as a bartender: keeping the bar tidy and the fridges stocked. This job continually asks for organizational and problem solving skills and has provided me with many lessons about flexibility and diligence.
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Volvo Car Sverige
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Sweden
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Motor Vehicle Manufacturing
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500 - 600 Employee
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Internship
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Apr 2016 - Jun 2016
"Michelle has done a fantastic job in a quite short time. I have seen that she is very capable of learning new things very quickly, working independently to find information and completing a difficult task in a very good way, so in summary I think Michelle has the perfect skills to become a great assets in any company." "Michelle has done a fantastic job in a quite short time. I have seen that she is very capable of learning new things very quickly, working independently to find information and completing a difficult task in a very good way, so in summary I think Michelle has the perfect skills to become a great assets in any company."
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Education
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Hogeschool Gent
Postgraduate degree, Trendanalyse- en implementatie -
Hogeschool Gent
Postgraduate degree, IT management -
Karel de Grote-Hogeschool
Bachelor's degree, Computer Science -
UHasselt
TEW -
Heilig hart college
Economie-Wiskunde (ASO)