Experience

Immigration, Refugees and Citizenship Canada / Immigration, Réfugiés et Citoyenneté Canada

• Government Administration
• 700 & Above Employee

• Integrity Program Officer

  • Mar 2023 - Present

• Case Processing Agent

  • Nov 2017 - May 2023



RGIS

• United Kingdom
• Retail
• 700 & Above Employee

• National Account Administrator

  • Aug 2013 - Oct 2016

  Working on key accounts for customers across the country to prepare, organize and oversee execution of inventory.• Administrative Assistant to several national retail chains and warehouse customers• For two years, worked embedded in the head office of Canada’s largest pharmacy chain to schedule, organize, prepare reports and complete tasks to execute flawless inventories while working closely with its employees• Have direct communication with the contacts of the accounts I was assigned to; attending customer meetings and conference calls, acting as primary point of contact when customers had questions, inventory changes, required reports etc, while being discreet and dealing with confidential material• Using Oracle to find or alter information, scheduling and organizing inventories across the country to coincide with the customer’s needs• Problem solving, ensuring company policies are adhered to, flexibility and time management to complete all tasks at hand• Answering daily emails and dealing with issues in a timely matter• Responsible for collecting data/spreadsheets on behalf of team members to keep data central and organized Show less

• Operations Manager Assistant

  • Dec 2009 - Aug 2013

  • Executed tasks required by the Operations Manager, including office administrative tasks, reports, booking travel and finding immediate resolutions to issues• Working with all regional managers on a daily basis to execute, follow up on, and complete tasks, while ensuring results required by upper management, often with unexpected deadlines• Preparing all the reports that the Operations Manager required to present to upper management and/or customers, as well as weekly reports used by all District Managers to ensure profitability• Assisted in screening, interviewing and hiring new employees• Successfully integrated several processes to streamline procedures and monitor their execution to meet the company and customer’s expectations Show less



Word School for Foreign Languages

• English Teacher

  • Sep 2005 - Jul 2009

  • Preparing lesson plans daily and testing based on the set curriculum, preparing students for national exams, and writing semester reports • Updating the set curriculum for the following year and organizing the school's social events • Assisted in the hiring process of new English (Native) teachers and their integration into the school and community. • Preparing lesson plans daily and testing based on the set curriculum, preparing students for national exams, and writing semester reports • Updating the set curriculum for the following year and organizing the school's social events • Assisted in the hiring process of new English (Native) teachers and their integration into the school and community.



Hudson's Bay Company

• United States
• Retail
• 700 & Above Employee

• Sales Associate- Gift Registry

  • Nov 1999 - Jul 2005

  Serving Hudson's Bay brides to make their registering experience pleasant, informative and as easy as possible, as well as for their guests. I providing customer service, and product knowledge through consultations, as well was responsible for ordering registry items through several different chains. Serving Hudson's Bay brides to make their registering experience pleasant, informative and as easy as possible, as well as for their guests. I providing customer service, and product knowledge through consultations, as well was responsible for ordering registry items through several different chains.