Michelle B.
Emergency Shelter Youth Worker at 360°kids- Claim this Profile
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Bio
Credentials
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Therapeutic Crisis Intervention
360°kidsJul, 2018- Nov, 2024 -
ASIST
Toronto Hostels Training Centre (THTC)May, 2018- Nov, 2024 -
Trauma Informed Care Training
Daily Bread Food BankFeb, 2017- Nov, 2024 -
Anti-Opression Training
Daily Bread Food BankJan, 2017- Nov, 2024 -
Shelter Standards Training
Toronto Hostels Training Centre (THTC)Aug, 2016- Nov, 2024 -
Shelter Managment Information System (SMIS)
City of TorontoMay, 2016- Nov, 2024 -
CPR/AED/First Aid
Heaven Can Wait Emergency First Aid Inc.May, 2018- Nov, 2024
Experience
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360°kids
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Canada
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Individual and Family Services
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1 - 100 Employee
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Emergency Shelter Youth Worker
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May 2016 - Present
• Work within a housing first framework, provide youth with a safe place to stay and basic needs (food, bedding and hygiene) while they emerge from crisis• Respond to immediate needs, provide supports, and resolve conflicts• Follow up with youth regarding their case plan, goals, and activities, and make referrals• Complete basic intake • Make appropriate referrals to internal programs and or supports such as Housing Workers, ATS, Individual and Family Counsellors, Employment, Education, Specialized Support Workers such as Mental Health or Addictions, and others as required• Provide youth with encouragement and help connect them to supports that will help them address challenges in their lives and, once re-housed, will provide supports that help them to maintain their housing• Provide ongoing daily support, assistance and encouragement to break the cycles of poverty and homelessness Show less
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Leadership Engagement Gang Intervention Worker
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Mar 2016 - Sep 2017
• Provided youth with resources, counselling, referrals, and advocacy services within their community• Met with youth one to one to assess their needs and focus on goal setting and movement towards minimizing gang involvement and increasing stability• Delivered group presentations and built public awareness regarding 360 Kids’ services or special interest topics for youth, school professionals, community groups or agencies• Completed all mandatory recording and reporting including daily documentation, and data entry on database• Encouraged youth engagement with community services by making referrals and reducing barriers to accessing outside supports and services by accompanying them to agencies, and helping them access information about services Show less
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Turning Point Youth Services
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Canada
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Mental Health Care
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1 - 100 Employee
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Relief Youth Worker
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Apr 2018 - Jan 2019
• Conduct regular intake, complete house laundry, enter youth into SMIS •. Track medication and token counts •. Refer youth to other shelters •. Work within a housing first framework, provide youth with a safe place to stay and basic needs (food, bedding and hygiene) while they emerge from crisis • Respond to immediate needs, provide supports, and resolve conflicts • Conduct regular intake, complete house laundry, enter youth into SMIS •. Track medication and token counts •. Refer youth to other shelters •. Work within a housing first framework, provide youth with a safe place to stay and basic needs (food, bedding and hygiene) while they emerge from crisis • Respond to immediate needs, provide supports, and resolve conflicts
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Springboard Services
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Canada
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Civic and Social Organizations
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1 - 100 Employee
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Community Justice and Diversion Worker
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Aug 2017 - Jul 2018
• Provided group facilitation workshops as well as individual sessions delivering Stop Shop Theft programming to adult and youth offenders through the Direct Accountability Program and Extrajudicial Sanctions • Developed Youth Stop Shop Theft Program • Created and organized schedules to enable clients with varied needs and timetables to attend • Provided coverage for Community Justice Workers assigned to the 5 Toronto Courts • Interviewed and assessed numerous client referrals from various courts in 1:1 counselling • Assisted clients with completion of assigned sanctions • Addressed offender, victim and courts’ needs within specific designated timelines and return to court for further court dates to have matter completed • Serviced varied/diverse client group including those with serious drug, alcohol, and mental health issues • Case managed to appropriately organize, document and maintain all client interactions and files • Prepared reports and statistics for court, funders and Springboard accurately and on time Show less
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Education
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2019 - 2020
Centennial College
Social Service Worker, Social Service Work -
2011 - 2014
York University
Honors Bachelor of Arts, Sociology -
2009 - 2011
Centennial College
Diploma, Community and Justice Services
Community
