Michelle Alakija

Compliance Analyst at Access Bank Plc
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Contact Information
us****@****om
(386) 825-5501
Location
Lagos Mainland, Lagos State, Nigeria, NG

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Bio

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Credentials

  • Associate Professional In Human Resources International
    HRCI
    Feb, 2022
    - Nov, 2024
  • Fundamentals of human resources
    Alison - Free Online Learning
    Aug, 2021
    - Nov, 2024
  • Strategic HR Analysis & Performance Management
    Dataleum

Experience

  • Access Bank Plc
    • Nigeria
    • Banking
    • 700 & Above Employee
    • Compliance Analyst
      • Feb 2023 - Present

  • QuickCheck
    • Nigeria
    • Financial Services
    • 1 - 100 Employee
    • People Operations Administrator
      • Jan 2022 - Feb 2023

  • Kuda
    • United Kingdom
    • Financial Services
    • 300 - 400 Employee
    • Cards Operation Analyst/Customer Experience Intern
      • Jan 2021 - Oct 2021

      Called customers to update their addresses and emails. Prepared database for customers’ account details. Packaged and prepared cards for delivery. Upgraded customers’ account using the company's suites. Logged transaction disputes that failed. Received calls from customers that had issues and wanted to make enquires. Responded and solved most of the customers’ issues, feedbacks and enquiries via intercom. Called customers to update their addresses and emails. Prepared database for customers’ account details. Packaged and prepared cards for delivery. Upgraded customers’ account using the company's suites. Logged transaction disputes that failed. Received calls from customers that had issues and wanted to make enquires. Responded and solved most of the customers’ issues, feedbacks and enquiries via intercom.

  • Ajagbe, Babington & Co
    • Administrative Personnel intern
      • Jul 2019 - Oct 2019

      Organized company records. Maintained inventory of office supplies. Scheduled meetings and appointments. Maintained a database and filing system. Organized company records. Maintained inventory of office supplies. Scheduled meetings and appointments. Maintained a database and filing system.

Education

  • oduduwa University
    BSc public Administration, Public Administration
    2017 - 2020

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