Experience

Foundations, Inc.

• United States
• Education Management
• 100 - 200 Employee

• Program Assistant

  • Oct 2023 - Present



Lumanity

• United States
• Research Services
• 700 & Above Employee

• Executive Administrative Assistant

  • Mar 2022 - Jul 2022



Cello Health

• United Kingdom
• Research Services
• 1 - 100 Employee

• Administrative Assistant

  • Sep 2021 - May 2022



Computershare

• Australia
• Financial Services
• 700 & Above Employee

• Customer Service Representative

  • Mar 2017 - Sep 2021



Almstead Tree, Shrub & Lawn Care Company

• United States
• Environmental Services
• 1 - 100 Employee

• Administrative Assistant

  • Aug 2014 - Dec 2015

  •Assisted new and existing clients with their questions and or concerns •Perform filing, data management, drafting and editing short office memos •Controlled a high volume of incoming calls and directed calls to appropriate department or person •Utilized Outlook calendar to set up appointments, bid deadlines and meetings •Produce information by transcribing, formatting, inputting, editing, retrieving, copying, and transmittal text, data, and graphics •Generate revenues by documenting and inputting billable time and reimbursable expenses; preparing invoices; tracking payments; and facilitating collection calls and follow up •Performed accounts Payable and Receivable duties as required; prepare invoices for payments and attach to purchase orders •Interact professionally with all levels of staff and maintain the highest level of confidentiality •Completed all duties including special projects with high level of proficiency and according to time frame set forth •Open and distribute incoming mail and other material and coordinate the flow of information internally and with other departments and organizations •Administered office supply orders, distributed incoming mail, filed, copied, faxed, scanned, and emailed •Responsible for generating timely reports and analyses for use by management Show less



EB Brands

• Manufacturing
• 1 - 100 Employee

• Customer Service Representative/Receptionist

  • Feb 2013 - Jul 2014

  •Took high volume calls and provided technical support for fitness equipment, travel and gift items alike •Provided outstanding customer service •Placed orders for customers •Served as first point of customer contact in person and via telephone •Performed all administrative duties as required •Received and checked packages •Greeted clients, operated paging system and switchboard •Performed all receptionist duties as required •Took high volume calls and provided technical support for fitness equipment, travel and gift items alike •Provided outstanding customer service •Placed orders for customers •Served as first point of customer contact in person and via telephone •Performed all administrative duties as required •Received and checked packages •Greeted clients, operated paging system and switchboard •Performed all receptionist duties as required



From You Flowers

• United States
• Retail
• 1 - 100 Employee

• Customer Service Representative

  • Jan 2012 - Jan 2013

  •Took high volume calls for both national and international clientele •Placed orders and processed payments •Handle and resolve customer complaints •Provide customers with product and service information •Complete call logs and present call reports to management teams •Handle and resolve issues with florists as well as provide additional monies as needed •Responsible for the training of new call center staff •Took high volume calls for both national and international clientele •Placed orders and processed payments •Handle and resolve customer complaints •Provide customers with product and service information •Complete call logs and present call reports to management teams •Handle and resolve issues with florists as well as provide additional monies as needed •Responsible for the training of new call center staff



Arbor

• Aiea, Hawaii

• Caseworker

  • Nov 2009 - Dec 2011

  •Contracted by the state to ensure participants were meeting requirements to guarantee their assistance was granted every month •Worked with clients to educate them on state guidelines and requirements for participation •Input documentation for participants into the state system •Performed all administrative duties as required •Contracted by the state to ensure participants were meeting requirements to guarantee their assistance was granted every month •Worked with clients to educate them on state guidelines and requirements for participation •Input documentation for participants into the state system •Performed all administrative duties as required



Adecco

• Switzerland
• Staffing and Recruiting
• 700 & Above Employee

• Staffing Consultant

  • Feb 2006 - Nov 2008

  •Responsible for Human Resources related functions such as conducting new hire orientation, benefits enrollment, and reference checking •Processed time sheets and payroll. •Maintained personnel records according to federal compliance standards to track history, promotions, salary, and paid time off •Provided information to employees on personnel policies and procedures •Identified qualified employees through screening, recruiting, and interviewing to create a sufficient inventory to meet client demand •Negotiated with clients and priced accordingly to ensure cost effective and high quality results •Responsible for satisfying administrative, financial, and light industrial orders in the Westchester County market Show less