Michelle Sabajo

Hostess/ Sales Concierge at De Palm Tours
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Contact Information
us****@****om
(386) 825-5501
Location
Oranjestad, Aruba, AW
Languages
  • English Native or bilingual proficiency
  • Dutch Native or bilingual proficiency
  • Papiamento Full professional proficiency
  • Spanish Professional working proficiency
  • Sranan Tongo Professional working proficiency

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Credentials

  • AHLA Guest Service Gold & Certified Guest Service Professional certificate
    American Hotel & Lodging Association
    Jan, 2019
    - Nov, 2024
  • Mi Compromiso
    Aruba Certification Program (ACP)
    Jan, 2022
    - Nov, 2024

Experience

  • De Palm Tours
    • Aruba
    • Travel Arrangements
    • 1 - 100 Employee
    • Hostess/ Sales Concierge
      • Aug 2022 - Present

      Ensure guests are welcomed in a warm & friendly manner and achieve guest satisfaction by addressing their needs/wants in a respective and timely manner, while also assisting in other side tasks within organization. Ensure guests are welcomed in a warm & friendly manner and achieve guest satisfaction by addressing their needs/wants in a respective and timely manner, while also assisting in other side tasks within organization.

  • Royal Aruba Aloe
    • Aruba
    • Manufacturing
    • 1 - 100 Employee
    • Sales Associate
      • 2020 - 2021

      Ensure customer satisfaction through excellent sales service. Assess customers needs and provide product information. Adapt sales methods based on the the demographic information of customers at the store location. Complying with inventory and inventory control procedures. Ensure customer satisfaction through excellent sales service. Assess customers needs and provide product information. Adapt sales methods based on the the demographic information of customers at the store location. Complying with inventory and inventory control procedures.

  • Viva by Golden Reef Hospitality
    • Noord, Aruba
    • Front Office Guest Relations Agent
      • 2019 - 2020

      My main priority was to handle any guest affairs with the goal of achieving customer satisfaction. This included booking reservations at our affiliate companies and making invoices related to those reservations. Addressing guest complaints and communicating with both guests and villa owners to enhance guest experience. My main priority was to handle any guest affairs with the goal of achieving customer satisfaction. This included booking reservations at our affiliate companies and making invoices related to those reservations. Addressing guest complaints and communicating with both guests and villa owners to enhance guest experience.

Education

  • University of Aruba
    Bachelor of Science - BS, International Tourism Management
    2021 - 2024
  • Colegio E.P.I
    Associate's degree, Hotel and Restaurant Management
    2017 - 2020

Community

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