Michelle Gee
Business Systems Manager at RLAH Real Estate- Claim this Profile
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Japanese Limited working proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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AED Certified
American Red CrossJun, 2014- Oct, 2024
Experience
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RLAH @properties
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United States
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Real Estate
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100 - 200 Employee
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Business Systems Manager
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Jan 2022 - Present
• Serve as project manager on multiple large-scale, company-wide projects focused on improving user experience, product adaption, and desk-less functionality.• Direct a team of full-time employees and contractors by leading a cross-functional team that prioritizes stakeholder communication while overseeing product development from inception to implementation.• Identify best-in-class software solutions and conduct an in-depth monthly analysis of business performance versus business goals to ensure high customer retention in a competitive market.• Launch and revise multiple software programs that are utilized company-wide and were the results of quarterly user experience research sessions.• Implemented Agile ideologies and strategies that have led to overall time savings.• Build business cases, presentations, and product roadmaps that effectively convey customer and company needs.• Learn new programs quickly in order to serve as the internal consultant for any technical issues and maintain flexibility between different roles. Show less
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Web Developer & Designer
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Jun 2021 - Present
•Created web-based experiences that support the marketing strategy and increased web traffic among 3 different websites by creating landing pages, websites, and internal tools.• Designed, developed, shipped, and upkept high-quality websites for over 400 clients at the brokerage utilizing severalwebsite-building platforms.• Optimized sites for maximum speed, responsiveness, and scalability, while conducting quarterly testing.• Created prototypes and high-quality visuals that work for individuals and over 20 teams in Adobe Creative Cloud.• Researched ways to improve programs through new technology, tools, partners, trends, and best practices. Show less
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MichelleHaruka
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Remote
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Web Developer and Designer
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Mar 2021 - Present
Fulfilling clients needs in a website through design, CSS3, HTML5, and JavaScript. Fulfilling clients needs in a website through design, CSS3, HTML5, and JavaScript.
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Stealth Mode
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700 & Above Employee
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Designer
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Aug 2019 - Jan 2022
Assisting with the front-end design needs through HTML, CSS, and JS, while also offering assistance with backend projects via Python. Assisting with the front-end design needs through HTML, CSS, and JS, while also offering assistance with backend projects via Python.
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Steel Clad, Inc.
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United States
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Construction
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1 - 100 Employee
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Marketing Manager & IT Manager
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May 2019 - Jul 2020
• Acted as a liaison between the 4 key departments: project management, engineering, IT, and sales. • Designed promotional materials that quickly and concisely detailed the organization’s products and goals. • Researched, implemented, and taught new software that doubled productivity and made daily tasks easier • Effectively set up and integrated technology stacks that improved workflow and optimized automation and visualization. • Acted as a liaison between the 4 key departments: project management, engineering, IT, and sales. • Designed promotional materials that quickly and concisely detailed the organization’s products and goals. • Researched, implemented, and taught new software that doubled productivity and made daily tasks easier • Effectively set up and integrated technology stacks that improved workflow and optimized automation and visualization.
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Bruster's Real Ice Cream
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United States
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Food and Beverage Services
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200 - 300 Employee
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Social Media Manager
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Sep 2018 - Apr 2019
• Provided administrative and operational support to senior management and ran the staff in the general manager's absence. • Facilitated daily tasks such as; food preparation, collecting payments, securing daily revenue and financial documents, maintaining supplies, providing customer service, and training new employees. • Cultivated the following skill-sets: dynamic- teamwork, a flexible leadership style, customer relationship management, food and beverage preparation and presentation, and efficient and clear oral and written communication. • Managed and maintained all social media accounts; which included the creation of graphics, relationship building, and analysis of data. Show less
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Clemson University
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United States
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Higher Education
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700 & Above Employee
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Tutor
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Aug 2016 - Apr 2018
• Mentored students throughout the journey of learning Japanese language and culture. • Consulted with students and helped design study plans to assist students with reasonable goal setting and progress toward fluency and cultural appreciation. • Mentored students throughout the journey of learning Japanese language and culture. • Consulted with students and helped design study plans to assist students with reasonable goal setting and progress toward fluency and cultural appreciation.
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356 Sushi and Martini Bar
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Clemson, SC
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Sushi Chef
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Jan 2015 - Feb 2018
• Executed action plans from management to ensure timely product and service delivery to over 100 patrons on a daily basis. Received, processed, and attempted resolution of additional customer requests or complaints prior to forwarding requests to management. • Managed work flow and production of orders to ensure quality and timely delivery. Monitored procedure and operations for effectively opening and closing activities for the restaurant. • Executed action plans from management to ensure timely product and service delivery to over 100 patrons on a daily basis. Received, processed, and attempted resolution of additional customer requests or complaints prior to forwarding requests to management. • Managed work flow and production of orders to ensure quality and timely delivery. Monitored procedure and operations for effectively opening and closing activities for the restaurant.
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American Pool
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United States
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Recreational Facilities
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300 - 400 Employee
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Life Guard
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Jun 2014 - Aug 2014
Responded quickly to medical emergencies. Checked passes and credentials of persons seeking to enter the property. Observed patrons. Made the environment safe Responded quickly to medical emergencies. Checked passes and credentials of persons seeking to enter the property. Observed patrons. Made the environment safe
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Bruster's Real Ice Cream
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United States
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Food and Beverage Services
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200 - 300 Employee
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Crew Leader
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Jun 2013 - Aug 2014
Shift leader. In charge of making ice cream and overseeing staff. Shift leader. In charge of making ice cream and overseeing staff.
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Education
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2014 - 2018
Clemson University
Bachelor of Fine Arts - BFA, Japanese Studies -
2020 - 2021
Greenville Technical College
Computer Programming, 4.0 -
2020 - 2021
Greenville Technical College
Web Page, Digital/Multimedia and Information Resources Design, 4.0 -
2017 - 2017
Nagoya University of Foreign Studies
certificate, Japanese Studies -
2011 - 2014
Technical College of the Lowcountry
Associate of Arts and Sciences - AAS, General -
2010 - 2014
Whale Branch Early College High School
High School Diploma
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