Michelle Hernandez

Global Channel Account Manager at Signifi Solutions Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Kitchener, Ontario, Canada, CA
Languages
  • English -
  • Spanish -

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5.0

/5.0
/ Based on 2 ratings
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Kristine Clark

In this new corporate world we are entering partnerships are key. The sharing micro-ecosystem will be key. And no-one understands partners better than Michelle. It was a privilege to get to know her and work with her on a project at D2L and I sincerely hope that our paths cross again professionally. She is absolutely a positive and encouraging leader and an asset to any team.

Tracey Arndt

Michelle is a problem solver and builder. She works cross functionally to foster alignment and is always available to listen. She works hard and is dedicated to what she commits to but also makes sure she and others have some fun and laughs along the way. I’ve seen Michelle build and rebuild when needed, and she has been a steadfast force in D2L’s partnership program over the years. She handles change and new territory with creativity and resilience and is somehow candid and transparent while maintaining a high degree of professionalism. Michelle, you’ve been a collaborative partner to me and my team over the years. Thank you for your guidance and support!

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Experience

    • Canada
    • Automation Machinery Manufacturing
    • 1 - 100 Employee
    • Global Channel Account Manager
      • Jun 2023 - Present

    • Canada
    • E-Learning Providers
    • 700 & Above Employee
    • Director, Partnerships
      • Nov 2021 - Mar 2023

      Accountable for the development, management, and evolution of D2L’s solution partner portfolio and broader partner ecosystem.♣ Collaborative strategy building with input from the Product, Sales and other influential cross-functional teams♣ Optimization of partner programs, ensuring that the ecosystem continues to be a valued source of insight into market trends♣ Through the voice of the customer, drive high-impact positioning/messaging with prospective partners and business targets♣ Lead role in partner roadmap development and prioritization♣ Mentor and coach the Products Partnerships team to achieve collective outcomes that support the business’ goals♣ Cascade results, key segment priorities, business impacts (and wins!) throughout the organization♣ Executive presence and high EQ enables proactive management of partner relationships Show less

    • Senior Manager, Corporate Development - Partner Programs and Operations
      • Jun 2021 - Nov 2021

      Accountable for the establishment and evolution of strong value-driven partnerships through processes and team leadership.♣ Transformed the department to run as a business line with the ability to set informed goals and objectives, tracking and reporting on KPIs built with yearly overarching business strategy♣ Expedited onboarding of new partners from 8 months to 6 weeks♣ Led/on boarded two teams: a 3-person operations team and a 3-person team of Partner Managers

    • Manager, Corporate Development – Partner Programs & Operations
      • Nov 2019 - Jun 2021

    • Partner Network Manager
      • May 2017 - Nov 2019

    • Canada
    • Software Development
    • 400 - 500 Employee
    • Sr Partner Services Specialist
      • Jun 2015 - May 2017

      Accountable for the day-to-day management and strategic plans for the Partner Services Division. ♣ Measured and reported upon the impact of potential partners on various business divisions ♣ Managed partner relationships through a proactive “solutions” lens ♣ Executed monthly billing process and worked with accounting for AR follow up ♣ Respectfully handled client escalations pertaining to partner programs/services Accountable for the day-to-day management and strategic plans for the Partner Services Division. ♣ Measured and reported upon the impact of potential partners on various business divisions ♣ Managed partner relationships through a proactive “solutions” lens ♣ Executed monthly billing process and worked with accounting for AR follow up ♣ Respectfully handled client escalations pertaining to partner programs/services

    • Canada
    • Printing Services
    • 1 - 100 Employee
    • Account Manager
      • Sep 2014 - Apr 2015

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Account Manager
      • Jun 2006 - Sep 2014

      Schawk is a world leader in brand imaging solutions, providing pre-media services to international CPGs, advertising agencies and printers. Schawk is a world leader in brand imaging solutions, providing pre-media services to international CPGs, advertising agencies and printers.

    • Canada
    • Design Services
    • 1 - 100 Employee
    • Account Manager
      • May 2000 - Apr 2006

      Watt International is one of the world's largest brand strategy and design consultancies and a wholly owned subsidiary of the Envoy Communications Group Inc. Watt International is one of the world's largest brand strategy and design consultancies and a wholly owned subsidiary of the Envoy Communications Group Inc.

    • Canada
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Inside Sales
      • 1998 - 2000

Education

  • University of Waterloo
    BA, Spanish - Honours
    1994 - 1998
  • Universidad de Chile
    Spanish
    1996 - 1997

Community

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