Michella Thompson-Reynolds, NCICS
Business Office Coordinator at Fertility Treatment Center- Claim this Profile
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Topline Score
Bio
Credentials
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Nationally Certified Insurance & Coding Specialist
NCCTDec, 2010- Nov, 2024
Experience
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Fertility Treatment Center
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United States
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Medical Practices
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1 - 100 Employee
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Business Office Coordinator
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Mar 2011 - Present
Utilize NextGen in applying patient payments, charges, claim denials, credits, and submitting claims to insurance. Assist patients with options of treatment of Infertility. Balance charges, payments, and credit cards at the end of each day. Follow up on claim denials, rejections, and zero pay claims. Verify correct coding and charging amounts. Take new patient phone calls. Schedule appointments, verify insurance benefits, and check-in patients. Consistently apply and incorporated HIPAA administrative guidelines. Show less
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Healthcare Resource Group (HRG)
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Hospitals and Health Care
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100 - 200 Employee
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Medical Billing Specialist
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Oct 2010 - Feb 2011
Promptly submitted and followed up on hospital billing claims. Correct/resubmit rejected claims in the Zirmed system and worked insurance correspondence/denials and appeals. Posted insurance, patient and secondary claim payments and ensured compliance with HIPAA. Utilized a variety of IT systems which include HMS, Stockell, Zirmed, Cisco IP Communicator telephone system and Microsoft Office applications to administer job duties and accurately bill patients insurance, workers comp, Medicaid and commercial insurance. Show less
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Christ Clinic
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Spokane, Washington Area
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Billing Manager
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Apr 2009 - Jun 2010
Utilized CPM/Centricity and Logician systems. Reviewed doctor charts verify and assigned correct ICD-10-CM and procedure codes. Enter codes and charges into billing system, submitted and followed up electronic claims; corrected and resubmitted rejected claims. Posted insurance, patient and secondary claim payments. Administered initial billing for workers comp, Medicaid and Medicare. Accomplished weekly bank deposits, generated weekly, monthly and end of year reports and assisted accounting department balance the books on a weekly and monthly basis. Augmented receptionist duties as needed by scheduling patient appointments, taking medication refill requests, patient appointment reminders, check patients in, and ensured compliance with HIPAA. Show less
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Billing Specialist
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Oct 2007 - Feb 2009
Team member of a high volume Anesthesiologist billing department. Assisted with data entry and 10- key operation. Applied charges and payments to patient accounts. Generate daily reports of posted payments and meticulously worked with bill carriers/agencies for timely claim processing. Posted payments to patient accounts from EOB forms and resolved insurance company denials and incorrect payments from EOB forms. Team member of a high volume Anesthesiologist billing department. Assisted with data entry and 10- key operation. Applied charges and payments to patient accounts. Generate daily reports of posted payments and meticulously worked with bill carriers/agencies for timely claim processing. Posted payments to patient accounts from EOB forms and resolved insurance company denials and incorrect payments from EOB forms.
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Education
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2012 - 2014
University of Phoenix
Associate's degree, Health/Health Care Administration/Management -
2009 - 2010
Allied Business Schools
Medical Coding & Advanced Medical Terminology Certification -
2007 - 2007
Everest College
Medical Billing & Coding Certification
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