Experience

Payday

• United States
• Financial Services
• 1 - 100 Employee

• Customer Experience Associate

  • Apr 2023 - Present

  Provide outstanding customer support, addressing inquiries and resolving issues to ensure a positive customer experience. Collaborate with cross-functional teams to streamline processes, improve customer journey, and enhance product offerings. Continuously stay updated on industry trends, product knowledge, and customer feedback to drive improvements. Provide outstanding customer support, addressing inquiries and resolving issues to ensure a positive customer experience. Collaborate with cross-functional teams to streamline processes, improve customer journey, and enhance product offerings. Continuously stay updated on industry trends, product knowledge, and customer feedback to drive improvements.



Mikano International LTD

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Sales Representative | Key Accounts Officer | Personal Assistant

  • Sep 2021 - Jun 2023

  Spearheaded sales initiatives, resulting in a 15% increase in overall sales throughout the tenure. Developed and maintained relationships with key accounts, effectively managing their needs and ensuring customer satisfaction. Assisted the sales team as a personal assistant, handling filing, documentation, and administrative tasks. Conducted market research and analysis to identify new business opportunities and drive customer acquisition. Prepared sales reports, presentations, and proposals to communicate sales performance and strategies to stakeholders. Show less



Zedna Technologies Limited

• Lagos State, Nigeria

• Data Entry Clerk

  • Apr 2021 - Jan 2022



X3M Ideas

• Nigeria
• Advertising Services
• 1 - 100 Employee

• Creative Intern

  • Aug 2019 - Oct 2019