Office Management

• May 2023 - Present

Director of Operations

• Jul 2020 - Present

Social media build, networking, Sales, and support for our Vets Social media build, networking, Sales, and support for our Vets

Specialist Group Services

• Oct 2022 - May 2023

I assist with convention reservations for Four of our luxury hotels, as they come in from our sales team either as a rooming list / call in, we build reservation blocks or correct them as they are built by the sales team, from the beginning to the day they arrive, we build the websites for the call-in or rooming list reservations, as well as put in all the rates as well as upsell rooms and suites. we do Executive reservations, and take calls from guests to make their reservation if they do not feel comfortable doing so online. We work off Opera, Passkey, Amadeus, B4Checkin, and Cognos system. Show less

Front Desk Representative

• Dec 2019 - Oct 2022

Forbes 4-Star Hotel , trained to assist guests at check in/out of the hotel, assist with upgrades, special requests for special occasions, guest in-room requests, any guest concerns, room issues, report room problems in HOTSOS, guests payment options, asist with payment/problems, assist with business center duties, bell desk duties. Vdara operates off the Opra reservation program system, Employee of the month, May, 2022 Forbes 4-Star Hotel , trained to assist guests at check in/out of the hotel, assist with upgrades, special requests for special occasions, guest in-room requests, any guest concerns, room issues, report room problems in HOTSOS, guests payment options, asist with payment/problems, assist with business center duties, bell desk duties. Vdara operates off the Opra reservation program system, Employee of the month, May, 2022

Distributor

• May 2020 - Jun 2021

Sold vitamins, coffee, cleanses, and many other natural ingredients health care products Sold vitamins, coffee, cleanses, and many other natural ingredients health care products

General Manager

• Oct 2018 - Sep 2019

food inventory for breakfast, lunch, and dinner, liquor inventory, banking, audit register, make any and all changes in clover restaurant system as well as employee clock in/out, make secret sauces for menu, cook, food prep, bartender, runner, dishwasher, cashier, vender relations, equipment maint., employee scheduling, filled in for all call outs, all social media on all networks, and town relations food inventory for breakfast, lunch, and dinner, liquor inventory, banking, audit register, make any and all changes in clover restaurant system as well as employee clock in/out, make secret sauces for menu, cook, food prep, bartender, runner, dishwasher, cashier, vender relations, equipment maint., employee scheduling, filled in for all call outs, all social media on all networks, and town relations

Front Desk

• Mar 2018 - Apr 2019

check guests in/out, gave tours of historic hotel as walking guests to their room, made reservations, made payments, reimbursements for cancelation, sales clerk at gift shop, strip, clean, and do final walk through of rooms, assist with breakfast for guests, do laundry, and concierge, also in charge of all visual marketing for all gift shop windows. check guests in/out, gave tours of historic hotel as walking guests to their room, made reservations, made payments, reimbursements for cancelation, sales clerk at gift shop, strip, clean, and do final walk through of rooms, assist with breakfast for guests, do laundry, and concierge, also in charge of all visual marketing for all gift shop windows.

Front Office

• Apr 2016 - Aug 2017

* Comforted patients by anticipating their anxieties, answered questions and maintained the reception area. * Maintained patient accounts by obtaining, recording and updating personal and financial information. * Helped patients in distress by responding to emergencies. *Read TB results and assisted with wound care. * Worked on Green Way systems * Comforted patients by anticipating their anxieties, answered questions and maintained the reception area. * Maintained patient accounts by obtaining, recording and updating personal and financial information. * Helped patients in distress by responding to emergencies. *Read TB results and assisted with wound care. * Worked on Green Way systems

Marketing Customer Success Manager

• 2015 - 2016

Sales off services cared for those accounts: Built marketing websites with filling templets Made videos with music from photos of business Linked all social media accounts Opened all social media accounts to link Gathered pics from internet if company didn't have enough to submit Made websites if they did not have one Sales off services cared for those accounts: Built marketing websites with filling templets Made videos with music from photos of business Linked all social media accounts Opened all social media accounts to link Gathered pics from internet if company didn't have enough to submit Made websites if they did not have one

Customer Success Manager

• 2014 - 2015

Complete post certification enrollment delivery / support to client. Own assigned client accounts and their strategic business development initiatives, which includes facilitating the onsite inspection & auditing the inspection results to verify that shop has the right tool, training & facilities to meet certification requirements. Drive our client relationships and take responsibility for client satisfaction and retention. Assist with supervision of account management staff and ensure that policies / processes are developed, followed & maintained. Inspected body shops to verify they have the right tools, equipment, training and facilities to meet certification program requirements Show less

Office Manager

• Mar 2010 - May 2014

* Hired all management positions, completed performance evaluations regularly and developed short and long-term goals for each department manager. * Created a good working relationship with lending institutions and manufacturer personnel. * Coordinated with the business/administrative office to ensure records and analyses were correctly maintained. * Hired all management positions, completed performance evaluations regularly and developed short and long-term goals for each department manager. * Created a good working relationship with lending institutions and manufacturer personnel. * Coordinated with the business/administrative office to ensure records and analyses were correctly maintained.