Office Manager

• Mar 2021 - Present

Director, Administration

• Apr 2018 - Sep 2020

Managed all aspects of three major refurbishment projects at three sites involving over 1,500 employees; staff development and supervision - Partnered with Business Unit Leadership to understand and validate resource requirements and manage expectations. - Developed and implemented swing space strategy and managed all swing space moves. - Collaborated with Real Estate and Architectural staff to review, update, finalize, and approve block plans and test fit plans. - Implemented technological advancements in meeting spaces to advance organizational objectives. - Changed culture by changing workspace to encourage innovation, collaboration, and teamwork while maintaining company standards. - Managed relocation project budgets in excess of $45 million. - Established Service Level Agreements to ensure consistency with relocation of people and departmental space configurations.- Developed and supervised two direct reports. Show less

Director, Administration

• Apr 2000 - Apr 2018

Managed core administrative responsibilities for over 600 employees to ensure the timely and smooth flow of operations. Developed and supervised five direct reports. - Ensured compliance with policies and procedures related to corporate standards, corporate card usage, technology procurement, required training, and designated personnel. - Managed workspace and monitored utilization. Coordinated three major refurbishment projects including staff moves. Lead countless small-scale refurbishment projects and space reconfigurations to ensure team alignment and efficiencies. Processed facilities requests and managed to completion. - Developed, monitored, and forecasted operating budget of $25 million to align with business strategy. Completed budget analysis and variance reporting. Served as gatekeeper for technology purchases. - Managed vendor relationships including monitoring service levels and addressing service issues. - Managed the development, maintenance, and testing of fifteen Business Continuation plans in accordance with enterprise standards to avoid or minimize business interruptions. - Served as Records Administrator and provided oversight of records management program principles to ensure paper and electronic records were managed, stored, and discarded in compliance with retention schedules and corporate guidelines. - Developed, implemented, and managed department wide Employee Recognition Program to celebrate the success of major initiatives and business as usual contributions. Planned and coordinated employee appreciation events to enhance employee morale. - Provided oversight to office operations including supplies ordering and maintenance; attendance tracking; telephone moves, adds, and changes; conference room reservations, etc. - Developed and supervised five direct reports. Excellent attention to detail and time management skills. Maintains confidentiality. Analyzes and solves problems. Show less