Experience

LANDMARK CONSULTING LLC

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Project Manager

  • Nov 2020 - Present

  Project: City of AtlantaRoles: Compliance Analyst II & Project Manager Role Overview: Manages day-to-day operations of complex FEMA Public Assistance and CARES Covid-19 related programs through the project execution to project closing phases. Maintain a complete understanding of all applicable program policies, requirements, procedures, and guidelines. Possess knowledge of regulatory and statutory compliance requirements for FEMA Public Assistance and CARES programs. Ensures programs are positioned to optimize disaster grant resource allocation and provide strong risk management. Key Duties: Coordinate, set KPIs, and execute quality assurance monitoring of the compliance team;troubleshoot issues; generation of recurring compliance reports which monitor internal contractual obligations and overall program performance; identify and communicate program deficiencies requiring corrective action to external stakeholders; compile program close out reports providing holistic review of program performance and outstanding risks; and provide guidance to Program Administrators and Grantees as needed.Key Contributions: Creation of real-time compliance monitoring dashboard for tracking: internal performance against contractual obligations, compliance analyst performance against internal KPIs, and service provider performance against program requirements.



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Social Media Manager

  • Jun 2017 - Present

  Freelance social media marketing manager with over two (2) years experience managing social media accounts for two (2) small business accounts (food truck and local market research company) and one (1) New Orleans based social justice initiative. Utilize Iconosquare and Buffer Analyze in concert with native analytical tools to understand post-performance, ideal post scheduling time, and account growth trends.Utilization of Google G-Suite as a collaborative workspace and hosting dynamic documents across users.Key Performance Indicators:Targeted email campaigns have an average 47% click open and 20% click-through rate.Content curation resulted in the Instagram growth of 1,000 users within the first 32 days post-launch. Creation of visually impactful infographics and content resulted in 10.57% average engagement on reach; 6.90% average engagement on post; 552 average monthly post saves; and a 49.7% average reach rate by post (Source: Iconosquare) on the brand's Instagram account.



Collectiv

• Architecture and Planning
• 1 - 100 Employee

• Senior Project Manager

  • Dec 2020 - Mar 2021

  We are Microsoft data platform and Power BI experts who empower C-Suite executives by radically improving data analytics, planning, and AI processes across the enterprise. With passion and experience, Collectiv delivers world-class measurable outcomes via strategy, consulting, advising, and programs. Our success implementing best practice data strategies across many industries has earned us the top rated Power BI Consulting firm on G2. Empower your enterprise with Collectiv. We are Microsoft data platform and Power BI experts who empower C-Suite executives by radically improving data analytics, planning, and AI processes across the enterprise. With passion and experience, Collectiv delivers world-class measurable outcomes via strategy, consulting, advising, and programs. Our success implementing best practice data strategies across many industries has earned us the top rated Power BI Consulting firm on G2. Empower your enterprise with Collectiv.



New Orleans Perspectives

• United States
• Market Research
• 1 - 100 Employee

• Project Manager

  • Feb 2020 - Jan 2021

  Responsible for the management of market research campaigns which includes tasks such as cultivating client engagement, recruitment, progress tracking, project reporting, and facility readiness. In addition to ensuring leads are entered into the sales pipeline.Marketing responsibilities include Instagram social media account management (audience increase of 22% since I began management) and the creation of targeted email campaigns with an average 33% click open and 15% click-through rate.Key contributions:Database mapping for a visual representation to facilitate recruitment for studies that require a distinct geographic boundary.UI/UX Website redesign work for the creation of two new pages which included copy/ content creation and UX integration with high fidelity wireframes. Creation of a project dashboard within Microsoft Planner to enable resource loading/capacity planning for recruiters and visualization of task completion for a given recruitment project. Created a process flow map for new projects and created traceability artifacts for historical project information. Curated employee engagement events and created opportunities for improvement.



iSeatz

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Project Manager

  • Sep 2018 - Sep 2019

  Project Manager of custom booking solutions for multiple travel brands utilizing agile software development methodologies. Manage project budget, maintain financial plan, track actuals vs. plan, and provide monthly forecasts.Responsible for facilitating, planning, monitoring, and deployment of the company’s ancillary management system projects which support custom booking solutions. Actively monitor, track and manage project tasks, timelines, attainment of established milestones and overall quality of project activities and deliverables.Key Contributions:Created metrics to more accurately determine cycle time and velocity tracking towards project completion.Creation of portfolio management tracking tool for organizational visibility on current and future projects.Collaboration with account management to improve customer satisfaction and new project start-up lag time.Creation of new project guidelines for incoming project managers and development team leads. Created the framework for program management of the department's projects and solutions to improve the time between sales handover to development. Implementation of a risk matrix to calculate the impact of change orders on the project timeline and budget. On-time and within scope delivery and implementation of a partnership between a leading food delivery company and hotel chain to bring room service to all of its US properties.



Schlumberger

• United States
• Oil and Gas
• 700 & Above Employee

• Field Deployment Lead (Project Manager)

  • Feb 2017 - Sep 2018

  Field Deployment Lead for Products and Service Delivery (PSD) and Research, Engineering, and Manufacturing (REM) domainsSub-Project Manager of the company’s organizational restructuring to change the business work flows and introduce new business systems to the segments. Responsible for facilitating, planning, and deployment of the company’s IT Transformation projects and change leadership adaptation in the Mid-continent basin for field operation centers and manufacturing locations. Transitioned business units from Oracle to a cloud-based SAP for the management of resources (people, assets, and inventory) utilizing Waterfall methodology.Develop and execute a communication management plan for stakeholder engagement and project updates.Train stakeholders and provide logistical support on newly released technology enablements to enhance business processes and achieve the goals for the Transformation Releases. Audit locations against the Transformation scope of work and generate action plans to help them achieve compliance and success within the new business processes. Key Contributions:Project deliverables include 20% increase of people productivity, 25% decrease in working capital, and improved operational reliability. Achieved 97% user adoption and training competency for stakeholders in the first release. Increased the readiness of segments in the basin for the current release by 22% during Q2 2018 for the second release.

• Field Service Manager - Completions and Artificial Lift

  • Nov 2015 - Feb 2017

  Business manager of Completions and Artificial Lift segments for Alaska based operations. Management of the Net Income Statement, revenue forecasts, project accounting, and personnel productivity planning. Responsible for the technical and overall development of 8 field engineers and specialists. Implemented cross-segment multi-skilling training and competency assurance programs to improve service delivery. Cultivated a safety-first working environment based upon the principles of service quality, health, safety, and environmental responsibility. Developed safety initiatives to address the location’s highest risk activities. Project management and execution of multiple client projects located predominantly in the Arctic region of Alaska utilizing new to market (<5 year) technology. Monitored and evaluated project resource needs ensuring the continuity of projects and timely communication to stakeholders. Key Contributions: Improved employee engagement via recognition programs and the creation of an employee-driven task force. Maintained IBT and Total Field Cost/Revenue ratios from the previous year during an industry contraction. Improved inventory management via strategic account selling and demand planning.

• Technical Sales Support - Gulf of Mexico Completions

  • Jul 2015 - Nov 2015

  Prepared and delivered technical presentations for current and prospective clients on new and current market technologies and demonstrated how certain products could be utilized to increase customer satisfaction with their well architecture and performance. Collaborated with sales teams to understand customer requirements to promote the sale of Completions products and provide sales support.Conferred with customers to assess system requirements and collaborated with internal engineering to modify product configurations to meet customer needs.Operations liaison and key technical resource at the project planning and execution phase of Completions related projects and ongoing operations.Senior 1 level recognition for technical leadership, strategy input, and solutions experience. Key Contributions:Managed offshore projects with a keen sense of business acumen and within budget. Key contributor for multi-million dollar tender responses in the Gulf of Mexico geomarket as the technical sales support engineer.

• Engineer in Charge - Completions

  • Jan 2013 - Jul 2015

  Mentoring field engineers and specialists through career progression and delivery of high-quality service to our clients. Identification and correction of revenue leakage in service pricing contracts to increase profitability for the business unit. Performed monthly PNL statement evaluations, cost recovery analysis, and revenue forecasting for the business unit.Utilized a software system called "RITE" to assist with asset management. Ensured asset integrity, adherence to maintenance schedules, scheduling assets for jobs, training personnel on proper asset care, and reviewing maintenance logs.Reviewed post-job reports and ensured Lessons Learned were documented and shared amongst the field crews in order to improve upon the process.Organized client engagement and training sessions concerning new and existing technology. Assisted with client troubleshooting of subsea permanent gauge monitoring systems.Operations planning for liner hanger, permanent monitoring, and upper completion projects. Performed completion system evaluation and technical design review for each project to ensure attributes are in concert with client operational requirements.Executed the location’s first Deepwater liner hanger installation in Equatorial Guinea via project management tools and techniques. Designed equipment per scope, developed and implemented a quality management plan for third party manufactured items, identified and corrected manufacturing and procurement delays, created and executed project communications management plan for stakeholders. Additionally, I coordinated personnel movement and visa applications and logistics to Equatorial Guinea.Key Contributions:Achieved 9% growth of IBT from 2013 to 2014 despite a $3M decrease in overall revenue for a business unit valued at $10M.Co-wrote a maintenance plan for new oil well equipment in Malabo and sourced vendors with DNV certification to perform Non-destructive testing.

• Completion Field Engineer

  • Nov 2008 - Dec 2012

  Lead teams in the execution of client projects in Deepwater Gulf of Mexico. Developed intelligent pricing model for client contracts based on ROA and increased IBT. Performed product testing and vendor integration for newly commercialized technology.



Tipsy Treats

• United States
• Restaurants

• Chief Operating Officer

  • Sep 2016 - Sep 2018

  Co-owner and operator of a mobile food truck serving artisanal ice cream in the Oklahoma City metropolitan area. Primary duties included fundraising, grant writing, food truck operation, and general operations management.Utilized GAAP accounting principles in the preparation of the balance sheet, net income statement, cash flow statements, and sales tax filings. Met strategic business expansion goals via new lead qualification, presentations to local businesses for product distribution and retail placements, and cross-industry collaboration.Key Contributions:Developed a profit projection calculator for catering requests and performed PNL management of the business.Developed a social media marketing strategy in order to translate our digital engagement to physical engagement.Conducted product research trials in order to develop vegan offerings.