Experience

Intouch Projects Storm Damage Specialists

• Australia
• Construction
• 1 - 100 Employee

• Repair Coordinator

  • Feb 2023 - Present

  As a Repair Coordinator i am responsible for overseeing and managing the repair and maintenance processes within an organisation. My primary duties include: 1. Coordinating Repairs - Scheduling and coordinating repair and maintenance activities for equipment, machinery, or facilities. 2. Communication - Acting as a liaison between maintenance staff, contractors, and other departments to ensure smooth repair operations. 3. Documentation - Maintaining detailed records of repair requests, work orders, and completed repairs. 4. Budget Management - Monitoring repair budgets and ensuring cost-effective solutions. 5. Client Management - Managing relationships with repair service providers, negotiating contracts, and evaluating their performance. 6. Quality Control - Ensuring that repairs are completed to high-quality standards and in compliance with safety regulations. 7. Troubleshooting - Identifying and resolving issues that arise during the repair process. 8. Inventory Management - Managing inventory of spare parts and equipment needed for repairs. 9. Reporting - Providing regular reports on repair activities, costs, and timelines to management. 10. Process Improvement - Continuously seeking ways to improve repair processes, reduce downtime, and increase efficiency. 11. Safety Compliance - Ensuring that all repair activities adhere to safety protocols and regulations. 12. Team Collaboration - Collaborating with other departments to minimise disruptions caused by repairs. The specific responsibilities and qualifications for a Repair Coordinator may vary depending on the industry and organisation. It's essential to tailor the position description to the specific needs and requirements of the job. Show less



Ambrose Construct Group

• Australia
• Construction
• 1 - 100 Employee

• Claims Advisor

  • Jul 2022 - Jan 2023

  As a Claims Advisor in insurance industry typically I played a crucial role in assisting policyholders with their insurance needs and inquiries. 1. Customer Service - Provide exceptional customer service by addressing inquiries, resolving issues, and offering insurance solutions to policyholders and potential clients. 2. Policy Information - Educate customers about their insurance policies, coverage options, and any changes or updates. 3. Claims Support - Assist clients in filing insurance claims, guiding them through the process, and ensuring timely resolution. 4. Policy Modifications - Help clients make changes to their insurance policies, such as adjusting coverage levels, adding or removing beneficiaries, or updating contact information. 5. Product Knowledge - Stay up-to-date with insurance products and services offered by the company to effectively communicate benefits to customers. 6. Compliance - Ensure all interactions and transactions comply with industry regulations and company policies. 7. Documentation - Maintain accurate records of customer interactions, policy changes, and transactions. Show less



McKenzie Aged Care Group Pty Ltd

• Australia
• Hospitals and Health Care
• 200 - 300 Employee

• Assistant in nursing

  • Oct 2020 - Mar 2022

  As Assistant in Nursing (AIN), I played a crucial role in providing direct patient care and support in a healthcare setting. Duties: 1. Patient Care - AINs assist with basic patient care tasks, including bathing, dressing, grooming, and toileting. They may also help with turning and positioning patients to prevent bedsores. 2. Vital Signs Monitoring - measuring and recording vital signs, such as blood pressure, temperature, pulse rate, and respiratory rate. 3. Assisting with Mobility - Transferring clients from beds to wheelchairs, or assisting them with walking and exercising. 4. Meal Assistance -: assist with feeding patients who require help with eating and drinking. 5. Medical Equipment - operate medical equipment such as the sarah steady, hoist and other equipment. 6. Accurate record-keeping is essential. I documented patient information, including vital signs, care provided, and any changes in the patient's condition. 7. Providing emotional support and companionship and provide compassion and being attentive to patients' emotional needs. 8. Ensuring proper infection control measures, such as hand hygiene and using personal protective equipment (PPE), this is crucial to prevent the spread of infections. 9. Communicate effectively with patients, their families, and the healthcare team. They report any significant changes in a patient's condition to the nursing staff. 10. Assist in maintaining a safe and clean environment, which includes ensuring that walkways are clear and patient rooms are tidy. 11. Work closely with registered nurses, licensed practical nurses, and other healthcare professionals as part of a collaborative healthcare team. 12. Adhered to healthcare facility policies, procedures, and legal regulations, including patient confidentiality and privacy laws. 13. Shift Work - including evenings, nights, weekends, and holidays, to provide round-the-clock patient care. Show less



Auto & General Australia

• Australia
• Insurance
• 700 & Above Employee

• Customer Solutions Specialist

  • Jul 2017 - Jul 2020

  As a Customer Solutions Advisor in the insurance industry typically I played a crucial role in assisting policyholders with their insurance needs and inquiries. 1. Customer Service - Provide exceptional customer service by addressing inquiries, resolving issues, and offering insurance solutions to policyholders and potential clients. 2. Policy Information - Educate customers about their insurance policies, coverage options, and any changes or updates. 3. Claims Support - Assist clients in filing insurance claims, guiding them through the process, and ensuring timely resolution. 4. Policy Renewals - Proactively reach out to customers nearing policy renewal dates to discuss options and provide quotes. 5. Policy Modifications - Help clients make changes to their insurance policies, such as adjusting coverage levels, adding or removing beneficiaries, or updating contact information. 6. Product Knowledge - Stay up-to-date with insurance products and services offered by the company to effectively communicate benefits to customers. 7. Compliance - Ensure all interactions and transactions comply with industry regulations and company policies. 8. Documentation - Maintain accurate records of customer interactions, policy changes, and transactions. 9. Sales Oportunities - Identify opportunities to upsell or cross-sell additional insurance products to customers based on their needs and preferences. Show less