Experience

Criminal Justice Coordinating Council (State of Georgia)

• United States
• Government Administration
• 1 - 100 Employee

• Grants Specialist

  • Sep 2018 - Present



DSW Designer Shoe Warehouse

• Retail
• 700 & Above Employee

• Assistant Store Manager

  • Sep 2014 - May 2018

  Managed store associates by leading, coaching, and developing their talents to drive and influence sales with training and team building. Managed business operations, recruited talent, tracked sales goals and adjusted to business needs accordingly, and built relationships with customers to ensure increase of sales. Consistently made monthly bonus for exceeding sales plan. Managed store associates by leading, coaching, and developing their talents to drive and influence sales with training and team building. Managed business operations, recruited talent, tracked sales goals and adjusted to business needs accordingly, and built relationships with customers to ensure increase of sales. Consistently made monthly bonus for exceeding sales plan.



Victoria's Secret

• United States
• Retail
• 700 & Above Employee

• TAP Supervisor

  • May 2005 - Jan 2015

  Assisted customers consistently up selling by suggesting additional items, and encouraging them to apply for the company’s credit card. Several years of consistent achievement of sales goals which contributed to an increase of store volume. TAP supervisor; managed associates, tracked sales and influenced sales with ongoing associate training. Assisted customers consistently up selling by suggesting additional items, and encouraging them to apply for the company’s credit card. Several years of consistent achievement of sales goals which contributed to an increase of store volume. TAP supervisor; managed associates, tracked sales and influenced sales with ongoing associate training.



University of North Carolina Education

• Administrative Assistant

  • 2010 - 2014

  Supported faculty and staff members with duties that are essential to the operation of the department. Typed and edited correspondence, filed documents, answered telephone and provided caller with requested information. Prepared travel forms and reimbursements for faculty members, assisted students with registration, and promptly responded to various email and phone requests. Supported faculty and staff members with duties that are essential to the operation of the department. Typed and edited correspondence, filed documents, answered telephone and provided caller with requested information. Prepared travel forms and reimbursements for faculty members, assisted students with registration, and promptly responded to various email and phone requests.



RBC Bank

• United States
• Banking
• 700 & Above Employee

• Senior Teller

  • 2007 - 2010

  Provided customer service and stood in as Client Care Manager when needed. Kept a consistent record for referring new accounts and increasing deposits for the bank. Built relationships with clients; made sure clients took advantage of all appropriate products and made calls to clients to schedule follow-up appointments to further increase their banking products and/or accounts. Provided customer service and stood in as Client Care Manager when needed. Kept a consistent record for referring new accounts and increasing deposits for the bank. Built relationships with clients; made sure clients took advantage of all appropriate products and made calls to clients to schedule follow-up appointments to further increase their banking products and/or accounts.