Experience

OSIS

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• EPM Specialist II

  • Jun 2023 - Present



MC2-Michele’s Creative Corner

• Business Owner

  • Jun 2016 - Present



BRIDGE Healthcare Partners

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Director

  • Apr 2015 - Sep 2021



AMSURG

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• Implementation Specialist

  • Sep 2011 - Apr 2015



Saint Thomas Medical Partners

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Office Manager, Saint Thomas Heart

  • Apr 2009 - Aug 2011

  * Maintain patient schedule and templates to maximize use of provider time and collected revenue production * Coordinate clinic operations by ensuring administrative policies, physician preferences, and patient needs are met * Develop and implement processes, procedures and policies Evaluate opportunities for expanded system utilization * Maintain statistical reports and communicate to Leadership * Act as liaison with the Central Billing Office to resolve billing issues and… Show more * Maintain patient schedule and templates to maximize use of provider time and collected revenue production * Coordinate clinic operations by ensuring administrative policies, physician preferences, and patient needs are met * Develop and implement processes, procedures and policies Evaluate opportunities for expanded system utilization * Maintain statistical reports and communicate to Leadership * Act as liaison with the Central Billing Office to resolve billing issues and questions * Recruit, interview and train employees

• Patient Access Supervisor

  • Sep 2009 - Aug 2010

• Patient Services Representative

  • Apr 2009 - Sep 2009

  * Responded quickly and efficiently to meet demands of physicians, clinical staff, patients and co-workers in scheduling clinic appointments, diagnostic testing and hospital procedures * Analyzed data and evaluated opportunities to minimize missed appointments * Developed and implemented tracking system for appointment rescheduling



Cook's Mechanical Services

• Maintenance Sales Representative

  • 2003 - 2005



Alltel Information Services

• IT Services and IT Consulting
• 1 - 100 Employee

• Consultant

  • 1991 - 1997

  * Assisted in system conversions to installment lending software for clients including Yorkshire Bank, Clydesdale Bank, Firstar, First Union, First National Bank of Maryland, and Chemical Bank * Developed Model Bank for research and training purposes * Identified, analyzed, and tested in excess of 500 system corrections and enhancements * Documented & communicated project progress, statistics, and results to team, management staff and participating clients * Established… Show more * Assisted in system conversions to installment lending software for clients including Yorkshire Bank, Clydesdale Bank, Firstar, First Union, First National Bank of Maryland, and Chemical Bank * Developed Model Bank for research and training purposes * Identified, analyzed, and tested in excess of 500 system corrections and enhancements * Documented & communicated project progress, statistics, and results to team, management staff and participating clients * Established implementation procedures and documentation distributed to client base Show less * Assisted in system conversions to installment lending software for clients including Yorkshire Bank, Clydesdale Bank, Firstar, First Union, First National Bank of Maryland, and Chemical Bank * Developed Model Bank for research and training purposes * Identified, analyzed, and tested in excess of 500 system corrections and enhancements * Documented & communicated project progress, statistics, and results to team, management staff and participating clients * Established… Show more * Assisted in system conversions to installment lending software for clients including Yorkshire Bank, Clydesdale Bank, Firstar, First Union, First National Bank of Maryland, and Chemical Bank * Developed Model Bank for research and training purposes * Identified, analyzed, and tested in excess of 500 system corrections and enhancements * Documented & communicated project progress, statistics, and results to team, management staff and participating clients * Established implementation procedures and documentation distributed to client base Show less



Old Hickory Credit Union

• Banking
• 1 - 100 Employee

• Accounting Services

  • 1986 - 1988