Michele Redmon

Senior Operations Manager at INOVSHOP USA
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us****@****om
(386) 825-5501

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Experience

    • United States
    • Retail
    • 1 - 100 Employee
    • Senior Operations Manager
      • Jan 2022 - Present

      Charlotte, North Carolina, United States

    • Operations & Client Relations Cordinator
      • Sep 2020 - Jan 2022

      United States • Operations and Client Relations Coordinator to work with the current client base on the customer relations side in coordination with L’Oréal Digital Media and Samsung Partnership for INOVSHOP USA. • Manage and help run the day-to-day operations of training, troubleshooting, content creation & project management. • Assists with new & existing client coordination with INOVSHOP USA sales of product line, coordinate with warehouse staff, and implement installation through the client… Show more • Operations and Client Relations Coordinator to work with the current client base on the customer relations side in coordination with L’Oréal Digital Media and Samsung Partnership for INOVSHOP USA. • Manage and help run the day-to-day operations of training, troubleshooting, content creation & project management. • Assists with new & existing client coordination with INOVSHOP USA sales of product line, coordinate with warehouse staff, and implement installation through the client management portal's training. • Manage and execute OEM global partnerships.

    • Marketing/Media/PR Manager
      • Mar 2017 - Jun 2020

      Fort Mill, South Carolina • Develop and manage client relations with corporate entities for large-scale events, marketing, media & sales for Carolina Ale House in excess of $240K. • Develop marketing partnerships with local government - township, county, chambers, utilities, first responders, and state officials. • Administrator for Facebook business account, Instagram, LinkedIn, videos & print, maintaining promotions, events, pictures, presentations, and responses. • Assist in creating, presenting, and… Show more • Develop and manage client relations with corporate entities for large-scale events, marketing, media & sales for Carolina Ale House in excess of $240K. • Develop marketing partnerships with local government - township, county, chambers, utilities, first responders, and state officials. • Administrator for Facebook business account, Instagram, LinkedIn, videos & print, maintaining promotions, events, pictures, presentations, and responses. • Assist in creating, presenting, and developing marketing, photo-shoot, written print, & promotional materials. • Coordinate and promote with the township and county large scale multiple festivals, sporting events, local and state pageants. • Assist in maintaining schedules and communicate with employees through Schedulefly. • Maintain relationships with local vendors, national vendors, and distributors. • Communicate with corporate, managers, staff for onsite parties, events, catering, media, and off-premise events. • Communicate directly with our corporate offices, Director of Marketing, Director of Operations, District Managers, and owner. • Coordinate and execute job fares for hiring Show less

    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Reg. Marketing Mgr. (under Converging Technologies)
      • Jul 2007 - Mar 2017

      Charlotte, North Carolina Area • Developed marketing strategies, target, pricing, positioning, campaigns, expositions, event planning, product positioning/ branding, web/print content, lunch n' learn development, development of sales events along with other team members. • Developed marketing & designed materials both internal/external for multimillion-dollar company across all platforms of communications. • Facilitated client relations with providers, distributors, customer level relations both web-based and on-site… Show more • Developed marketing strategies, target, pricing, positioning, campaigns, expositions, event planning, product positioning/ branding, web/print content, lunch n' learn development, development of sales events along with other team members. • Developed marketing & designed materials both internal/external for multimillion-dollar company across all platforms of communications. • Facilitated client relations with providers, distributors, customer level relations both web-based and on-site premise. • Acted as main point of contact for direct /indirect personnel from multiple national providers at both wholesale and retail levels. • Sold accounts via indirect sales & coordinated on-boarding processes to customer personnel. • Create PowerPoint presentations for expo, media and print. Microsoft Software used to create, track and communicate. Microsoft Word, Excel, Outlook, PowerPoint, Adobe Tools Suite, Google Doc, Google Slides, Prezi, GoToMeeting. Show less

    • CMO
      • Jul 2007 - Mar 2017

      Charlotte, North Carolina Area • Developed marketing strategies, target, pricing, positioning, campaigns, expositions, event planning, product positioning/ branding, web/print content, lunch n' learn development, development of sales events along with other team members. • Developed marketing & designed materials both internal/external for multimillion-dollar company across all platforms of communications. • Facilitated client relations with providers, distributors, customer level relations both web-based and on-site… Show more • Developed marketing strategies, target, pricing, positioning, campaigns, expositions, event planning, product positioning/ branding, web/print content, lunch n' learn development, development of sales events along with other team members. • Developed marketing & designed materials both internal/external for multimillion-dollar company across all platforms of communications. • Facilitated client relations with providers, distributors, customer level relations both web-based and on-site premise. • Acted as main point of contact for direct /indirect personnel from multiple national providers at both wholesale and retail levels. • Sold accounts via indirect sales & coordinated on-boarding processes to customer personnel. • Create PowerPoint presentations for expo, media and print. Microsoft Software used to create, track and communicate. Microsoft Word, Excel, Outlook, PowerPoint, Adobe Tools Suite, Google Doc, Google Slides, Prezi, GoToMeeting. Show less

    • United States
    • Education
    • 700 & Above Employee
    • Tutor/TA
      • Aug 2005 - Jul 2007

      Union County • Assist K-5 grades regarding class lessons, reading, math, science, and tutoring. • Coordinated & administered tests in writing, math and reading skills for core proficiency tests. • Tutor groups and one-on-one sessions for reading and math. Prepared student for 3rd-5th grades End of Grade NC state testing.

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • P2P Project asst.
      • Jun 1999 - Nov 1999

      Plano, TX Merging of Frito Lay, Tropicana & Pepsi Co. to a unified purchasing system. • Assisted in the planning, execution of meetings and special events for 148 person IT team. • Maintained calendar for 5 directors. Coordinated travel schedules and maintained supply order. • Managed event planning for team. • Developed new marketing materials for purchasing group.

    • Office Mgr.
      • Sep 1998 - Jun 1999

      Plano, TX Allied manufactured burner cones for Owens Corning. • Inside sales, invoices, collections, purchasing, inventory spreadsheets, Auto-cad, accounts payable & receivable. • Communications via phone and email with vendors, engineers, customers, designers, manufacture, client relations & shipping coordinator. • Designed materials, promotion of literature for new and current customers. • Coordinated in communicating plans from production designer to manufacture to client relations.

    • Office Mgr.
      • Apr 1993 - Sep 1998

      Plano, TX Office Mgr. for Ingersoll Rand Door Hardware Manufacture. • Inside sales, order fulfillment, invoiced, data entry, collections, purchasing and inventory. • Communication with manufactures, architects, contractors, distributors, owners & retail clients. • Assist in coordinating architectural specs for ADA compliance for commercial building and schools. • Coordinated all facets of training seminars, trade shows and special events. • Promoted new/old product data, literature… Show more Office Mgr. for Ingersoll Rand Door Hardware Manufacture. • Inside sales, order fulfillment, invoiced, data entry, collections, purchasing and inventory. • Communication with manufactures, architects, contractors, distributors, owners & retail clients. • Assist in coordinating architectural specs for ADA compliance for commercial building and schools. • Coordinated all facets of training seminars, trade shows and special events. • Promoted new/old product data, literature from manufacture, distributors and end-users Now out of business Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Mgr. Epicure, Trim-a-tree, Stationery / Asst Mgr. Gift Gallery
      • Oct 1991 - Apr 1993

      Dallas, TX

Education

  • Texas Tech University
    Bachelor's Degree, Human Sciences
    1986 - 1991
  • Cherry Creek High School, Englewood, CO
    1982 - 1986

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