Michele Morales
Crew Member at Trader Joe's- Claim this Profile
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English Professional working proficiency
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Spanish Professional working proficiency
Topline Score
Bio
Credentials
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NYC Food Handler's License
NYC Health AcademyJan, 2014- Oct, 2024
Experience
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Trader Joe's
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United States
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Retail
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700 & Above Employee
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Crew Member
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Aug 2016 - Present
-Responsible for inventory management and organization of merchandising product. -Section leader across multiple departments with Crew member training experience. -Efficiently warehouse all back stock in a timely manner before store opening with the team. -Create a friendly, welcoming environment throughout customer shopping experience and checkout while answering any questions. -Maintain cleanliness of assigned station, register and overall store. -Responsible for inventory management and organization of merchandising product. -Section leader across multiple departments with Crew member training experience. -Efficiently warehouse all back stock in a timely manner before store opening with the team. -Create a friendly, welcoming environment throughout customer shopping experience and checkout while answering any questions. -Maintain cleanliness of assigned station, register and overall store.
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Starbucks
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United States
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Retail
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700 & Above Employee
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Shift Supervisor
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May 2015 - Aug 2017
-Coordinated Barista breaks and assigned tasks based on hourly business necessities.-Administered store inventory through IMS software to match predicted sales.-Guaranteed customers had a pleasant experience in accordance to the company’s standard, all complaints were sufficiently resolved, and all drinks were prepared to customizations.-Informed and trained team on promotional items and displays to maximize sale opportunities.-Accurately met Health Department regulations and company “ECOSURE” standards.-Verified all cash flow twice a day to secure proper cash handling and correct store deposit. Show less
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Barista
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Aug 2008 - May 2015
-Contributed to the efficiency of the business by supporting the team and manager on duty with tasks to maximize sales.-Greeted customers at the register and engaged to provide the best client experience. -Memorized an extensive menu of high-quality handcrafted beverages to accurately meet client’s satisfaction of personalized orders.-Maintained a clean environment in accordance with state and company standards.
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Education
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Berkeley College
Bachelor of Science - BS, Criminal Justice -
El Paso Community College
Associate's degree, Biology, General