Experience

RTW, Inc.

• United States
• Insurance
• 1 - 100 Employee

• Claims Coordinator

  • Mar 1997 - Present

  Maintained high claim load while learning a variety of new jurisdictions. Served as trainer and mentor for new claims representatives. Timely reserving, claims contacts, state filings, and payments on assigned claims. Resource for employees, employers, providers, vendors and state entities. Member of a variety of task forces including software testing, Project Tollway, and interviewing team. Self-directed workflow to meet individual, team and company goals. Maintained high claim load while learning a variety of new jurisdictions. Served as trainer and mentor for new claims representatives. Timely reserving, claims contacts, state filings, and payments on assigned claims. Resource for employees, employers, providers, vendors and state entities. Member of a variety of task forces including software testing, Project Tollway, and interviewing team. Self-directed workflow to meet individual, team and company goals.



Ted Glasrud Associates, Inc.

• United States
• Real Estate
• 1 - 100 Employee

• Building Manager

  • Jan 1996 - Feb 1997

  Recruited, interviewed, trained, and managed site employees.Managed both residential and commercial areas; tenant relations, work orders, leasing.Performed rent collections, bank deposits, unlawful detainer filings and court appearances.Responsible for end of month paperwork, rent reconciliation, turnover scheduling.Researched, negotiated, and implemented vendor contracts.

• Office Manager

  • Jan 1995 - Jan 1996

  Organized and maintained corporate office, supplies, correspondence, and heavy phones.Standardized leases and rental paperwork throughout company.Also, worked as a PT leasing agent for this company 7/89 - 1/96 in two of it's apartment communities.