VP Customer Services

• Feb 2023 - Present

Director of Customer On-boarding and Service

• Mar 2021 - Feb 2023

Responsible for customer service area and onboarding process coordinator.

Product Manager

• Mar 2018 - Mar 2021

Responsible for product planning, gathering, and prioritizing product and customer requirements, working closely with engineering, to deliver winning products.

Team Leader/Project Manager

• Sep 2013 - Mar 2018

I am able to cover different roles at the same time in different projects. In case of need I can help the developers thanks to my previous experiences.I have been involved in the following activities:- Project Manager of a 7 developers group in Highstreet.io platform. - Team leader/Project Manager of a 8 developers group with the aim to develop complex PHI (Personal Health Information) systems, that manages medical details.- Team leader of a 4 developers group with the aim to implement a tool able to connect Oxygen and Alfresco CMS with Webscripts tecnology to manage XML following a custom Alfresco workflow.- Analysing and Developing hybrid applications with Sencha and PhoneGap to you manage medical conditions (like MAXALT® and Singulair® ) Show less

Analyst/Developer

• May 2010 - Sep 2013

I have been involved in the following activities:• Analysing and Developing Android applications (like "Corriere della sera" for Samsung Tab)• Analysing and Developing iPad applications• Analysing and Developing TV widget with Yahoo framework

Technical Leader - Coordinator

• Jul 2007 - Apr 2010

I have been involved in the following activities:• Coordinating a local team of 5 people.• Developing and supporting international validated systems using AGILE methodology • Daily meetings (Tele Conference) with the international management to coordinate the local team• Analysing and supporting the business requests (Business Analyst)

Business Analyst

• May 2005 - Jul 2007

Analyzing the business needs of clients to help identify business problems and propose solutions. Support to local/international applications in a validation environment and not.I was involved in the development/support of .NET projects in C# language supporting the AJAX technique with ORACLE DataBase:• Management software for chromatographic analysis, calibrations and balances• Central repository for controlled vocabularies for use by client applications throughout R&D• Development of ASP.NET Website projects, and in the creation of a “wrapper” library using common-objects to communicate with the Empower Software (Chromatographic system) using C#.NET Show less

Softwar Engineer

• May 2006 - Jun 2007

I was involved in the development/support of .NET projects in C# language supporting the AJAX technique with ORACLE DataBase I was involved in the development/support of .NET projects in C# language supporting the AJAX technique with ORACLE DataBase

Developer

• Feb 2005 - Apr 2005

I was involved in the development of an application to control a mechanical tutor (prototype). I was involved in the development of an application to control a mechanical tutor (prototype).

Laboratory Assistant

• Nov 2003 - May 2004

I helped the users to use some applications like MS Office I helped the users to use some applications like MS Office

Laboratory Assistant

• Nov 2002 - May 2003

I helped the users to use some applications like MS Office

Computer consultation

• Dec 2002 - Dec 2002