Workforce Development Manager

• Feb 2023 - Present

Workforce Development Planner, Office of Human Resources

• Feb 2022 - Feb 2023

The Pennsylvania Department of the Auditor General is the chief fiscal watchdog of the commonwealth. It is responsible for using audits to ensure that all state money is spent legally and properly.The auditor general was created by an act of the General Assembly in 1809. The auditor general was appointed by the governor until 1850, when it became an elected office. The auditor general can serve a maximum of two, four-year terms. Timothy L. DeFoor is Pennsylvania’s 52nd elected auditor general.The mission of the Department of the Auditor General is to serve the people of Pennsylvania by improving government accountability, transparency, and the effective use of taxpayer dollars.Learn about our team and open positions: https://www.paauditor.gov/careers Show less

Workforce Development Planner, Bureau of Planning and Management

• Nov 2019 - Feb 2022

• Driving force in the design, implementation and promotion of all career development programs to include Career Development and Leader Bridge Discussions, 4-month, 8-month, 12-month and Year 2 follow-up meetings and Knowledge Management Discussions to capture institutional knowledge. • Serve as an ambassador for Comptroller Operations, sounding board for the direction of Workforce Development initiatives and on multiple occasions selected as acting Workforce Development Manager for more than 400 telework and on-site employees within 6 Bureaus. • Collaborate with Bureau leadership and provide executive leadership support to analyze needs, identify skill gaps and training assets in support of the competency model program. Show less

Training and Development Manager, US

• Jan 2018 - May 2019

• Established the first formalized training and development program, to include orchestration of company Manual, for US sales team operating in 8 different states. • Built an expert team of 15 International Business Development Managers working in a global matrix environment through classroom instruction, individual and group workshops and webinars on Product Training and Sales Techniques. • Provided ongoing mentorship, monitored employee performance and partnered with Department Managers to assess training needs, identify areas of improvement and create programs for performance gaps. Show less

Business Development Manager

• Jan 2017 - Dec 2017

• Developed new business and leveraged channel partners in US and Canadian markets in line with the company's global expansion and €30m and €21m investments from Allied Irish Bank and ING Bank. • Composed and presented proposals to drive growth and profitability.• Secured sponsorship and spoke at international conferences attended by key players in the industry.

Business Development Manager

• Jun 2008 - Dec 2016

• Founded global sales team for B2B international payment solution now operating 9 worldwide offices and dealing in 162 countries.• Trained staff in Ireland, US, Romania and New Zealand to include the company's now Commercial Director and Commercial Operations.• Developed new business and channel partners in Irish, UK, US and Canadian markets.

Inside Sales Specialist

• Nov 2004 - May 2008

• Launched money transfer service for 30,000 Irish and UK customers traveling annually to Australia. • Analyzed, implemented procedure and communicated changes upon expansion to US, Canadian, French, German, New Zealand and Korean customers. • Executed the selection process of staff to include screening, interviewing, character referencing, issuing of contracts and induction. • Launched money transfer service for 30,000 Irish and UK customers traveling annually to Australia. • Analyzed, implemented procedure and communicated changes upon expansion to US, Canadian, French, German, New Zealand and Korean customers. • Executed the selection process of staff to include screening, interviewing, character referencing, issuing of contracts and induction.