Michele Doronzo
Global Help Desk Coordinator at Selerant- Claim this Profile
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Bio
Antonio Mancuso
I've started to work with Michele in 2011 and I consider him a reliable and valid engineer. He remotely supports the full line of HPE Intel servers (Blade, Proliant G5, G6, G7, Gen8, Gen9) and the connected storages (P2000, MSA, tape libraries). No problems to interact with him asking details on cases, extra efforts, additional flexibility. Valuable engineer, can add value to any technical team.
Antonio Mancuso
I've started to work with Michele in 2011 and I consider him a reliable and valid engineer. He remotely supports the full line of HPE Intel servers (Blade, Proliant G5, G6, G7, Gen8, Gen9) and the connected storages (P2000, MSA, tape libraries). No problems to interact with him asking details on cases, extra efforts, additional flexibility. Valuable engineer, can add value to any technical team.
Antonio Mancuso
I've started to work with Michele in 2011 and I consider him a reliable and valid engineer. He remotely supports the full line of HPE Intel servers (Blade, Proliant G5, G6, G7, Gen8, Gen9) and the connected storages (P2000, MSA, tape libraries). No problems to interact with him asking details on cases, extra efforts, additional flexibility. Valuable engineer, can add value to any technical team.
Antonio Mancuso
I've started to work with Michele in 2011 and I consider him a reliable and valid engineer. He remotely supports the full line of HPE Intel servers (Blade, Proliant G5, G6, G7, Gen8, Gen9) and the connected storages (P2000, MSA, tape libraries). No problems to interact with him asking details on cases, extra efforts, additional flexibility. Valuable engineer, can add value to any technical team.
Experience
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Selerant
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Italy
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Software Development
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100 - 200 Employee
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Global Help Desk Coordinator
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Jan 2022 - Present
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Business consultant
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Jul 2021 - Nov 2022
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EHS Specialist
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Feb 2017 - Jul 2021
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Convergys
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Server & Storage Remote Engineer
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Oct 2006 - Feb 2017
* Assistenza tecnica telefonica (HELP DESK- Troubleshooting) per prodotti Hewlett Packard Enterprise. (Server Proliant, Blade, Storage, TFT, KVM, UPS e Switch) attraverso l’utilizzo di materiale informativo digitale. * Consulenza commerciale e prevendita, post-vendita commerciale e gestione delle pratiche di supporto (tecnico e logistico) * Assistenza tecnica telefonica (HELP DESK- Troubleshooting) per prodotti Hewlett Packard Enterprise. (Server Proliant, Blade, Storage, TFT, KVM, UPS e Switch) attraverso l’utilizzo di materiale informativo digitale. * Consulenza commerciale e prevendita, post-vendita commerciale e gestione delle pratiche di supporto (tecnico e logistico)
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Mosaico srl
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Italy
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Paper & Forest Products
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1 - 100 Employee
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Assistente Dopo-scuola / Assistente disabili
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Oct 2005 - Aug 2006
* Assistenza e controllo allievi S.S Media “Griffini” di Casalpusterlengo * Assistenza educativa ai disabili, aiuto e sostegno alla comunicazione, stimolo allo sviluppo delle abilità nell’autonomia di base. * Assistenza e controllo allievi S.S Media “Griffini” di Casalpusterlengo * Assistenza educativa ai disabili, aiuto e sostegno alla comunicazione, stimolo allo sviluppo delle abilità nell’autonomia di base.
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Comune di Casalpusterlengo
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1 - 100 Employee
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Stagista presso il Comune di Casalpusterlengo (Centro Elaborazione Dati)
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Jul 2004 - Aug 2004
* manutenzione /installazione hardware e software delle postazioni degli operatori comunali. (IT interno) * aggiornamento del sito web, intranet e inventario risorse * manutenzione /installazione hardware e software delle postazioni degli operatori comunali. (IT interno) * aggiornamento del sito web, intranet e inventario risorse
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Education
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2005 - 2006
Centro Studi Tecnologie Avanzate (CSTA) - Casalpusterlengo
TECNICO SUPERIORE PER LE APPLICAZIONI INFORMATICHE -
2000 - 2005
Istituto Superiore “IIS A.Cesaris” – Casalpusterlengo
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