Michele Charles
SalesTeam Lead International Environmental Water Quality at EasyWater- Claim this Profile
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Bio
Experience
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EasyWater
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United States
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Environmental Services
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1 - 100 Employee
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SalesTeam Lead International Environmental Water Quality
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Mar 2009 - Present
Ensured my team met and exceeded goals by carefully influencing behaviors through setting a positive example and providing feedback when necessary. Initiated and closed sales throughout the United States and Mexico by quickly establishing customer interest and overcoming objections. Built relationships with customers and generated referrals by matching the customer with the right solution. Managed and maintained an accurate sales pipeline to ensure focus on the most productive tasks.KEY ACCOMPLISHMENTS:• Highest closing rate and referral rate in the company• First salesperson to generate over one million dollars in revenue• Led team to deliver a 45% increase in year over year sales• Set company-wide standards for productivity
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Loan Originator/Marketing Manager
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Jul 1997 - Feb 2009
Originated and maintained personal loan production while managing loan originator sales performance, motivation, scheduling, and training. Ensured program compliance by working with originations team to ensure all loans were presented at appropriate rates, amounts, and terms. Developed training programs focused on selling techniques to ensure the best development for sales consultants. Provided crucial data and insights to the President and CEO to ensure the best decisions for the company could be made. KEY ACCOMPLISHMENTS:• Increased company-wide conversion rate by 17% through the implementation of a new application process• Developed strategies to help agents distinguish between viable customers and non-viable shoppers• Consistently exceeded monthly, quarterly, and yearly targets• Minimized company risk through the careful evaluation of customer information
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Education
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Cornell Executive Education