Michele Carroll, CPCU
Director of Claims at Sedgwick- Claim this Profile
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Bio
Credentials
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Chartered Property Casualty Underwriters
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Experience
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Sedgwick LLP
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United States
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Law Practice
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300 - 400 Employee
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Director of Claims
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Jan 2008 - Present
Manage a staff of 85 claim professionals serving as Third Party Administrators for Workers' Compensation clients across the country. Hire, coach, train and develop the claims team. Work closely with clients to ensure quality, cost effective results. Participate in sales presentations to secure new business. Review performance, manage budgets and administer salaries. Manage a staff of 85 claim professionals serving as Third Party Administrators for Workers' Compensation clients across the country. Hire, coach, train and develop the claims team. Work closely with clients to ensure quality, cost effective results. Participate in sales presentations to secure new business. Review performance, manage budgets and administer salaries.
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Royal & Sunalliance Insurance Company
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Syracuse, New York Area
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Regional Claims Manager
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Oct 1992 - Dec 2007
Lead a staff of 80+ claim professionals servicing national and mid-market Workers' Compensation clients.Responsible for managing operations located in Syracuse, Charlotte, Baltimore, Pennsylvania and Hartford. Manage production levels, ensure quality control, control expenses and manage staff performance. Lead a staff of 80+ claim professionals servicing national and mid-market Workers' Compensation clients.Responsible for managing operations located in Syracuse, Charlotte, Baltimore, Pennsylvania and Hartford. Manage production levels, ensure quality control, control expenses and manage staff performance.
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Aetna Life and Casualty
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Syracuse, New York Area
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Claims Supervisor/Claims Adjuster
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Jun 1984 - Oct 1992
Initially hired as a Workers' Compensation Claims Adjuster and promoted to a supervisory position within three years. Managed a unit of Adjusters, set objectives, monitored performance and conducted presentation for business owners. Initially hired as a Workers' Compensation Claims Adjuster and promoted to a supervisory position within three years. Managed a unit of Adjusters, set objectives, monitored performance and conducted presentation for business owners.
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Education
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1980 - 1984
LeMoyne College
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General -
Solvay High School
Community
