Experience

Exchange Bank

• United States
• Banking
• 300 - 400 Employee

• Web Developer

  • 2016 - Present

  Work closely with business and technical stakeholders to gather requirements, define priorities, and set clear expectations on deliverables. Develop software solutions by studying information needs, conferring with stakeholders, studying systems flow, data usage, and work processes, and investigating problem areas. Perform monthly patching and security updates in partnership with IT staff. Support customer inquiries and automate efforts affecting internal (350+ employees) and external customers (commercial and governmental). Support, prioritize, and resolve issues within WordPress and SharePoint. Show less



State of Maine

• United States
• Government Administration
• 700 & Above Employee

• Senior Programmer Analyst

  • 2006 - 2015

  Collaborated with leadership, principal engineers, and teammates to align the vision and improve software agility and system reliability. Debugged production issues to fix reported software problems, submitted code recommendations, and enhanced functionality through new features. Drove identification of dependencies and the development of design documents for the platform. Worked with business and technical teams to gather requirements and ensure alignment on product development for an electronic wastewater discharge monitoring report system. Led a small team of engineers to design, architect, build, test, document, and deploy solutions. Oversaw project management, UAT test server, A/B testing, and leadership updates. Provided technical guidance, troubleshooting, and performed corrective actions to ensure a high degree of systems availability, reliability, and security. Prioritized time and workload as a technical consultant for web personnel within the Department of Professional and Financial Regulation. Analyzed user needs and feedback through interviews to continuously improve the user experience (UX). Managed a complex contract vendor web redesign project through the entire software development lifecycle; ensured vendor met quality standards. Show less



HP

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Software Design Engineer

  • 1996 - 2005

  Drove the front-end and back-end software development initiatives, including proof-of-concept research, object-oriented design and implementation, and customer relationship management. Worked with Human Factors Engineering to design GUI with use-case analysis. Ensured alignment with corporate standards and captured feedback for continuous improvement. Built software solutions enabling web-based print job submission from graphics agencies, print shops, and Indigo presses; facilitated end-user training on product features. Motivated and aligned a team of engineers to develop print driver releases for inkjet printers; supported high-quality, robust code, testing, and documentation. Developed test plans, schedules, milestones, and release criteria with the QA and Test Coordination Engineer. Supported change management by educating and building relationships with partners. Show less



Central Washington University

• Higher Education
• 700 & Above Employee

• Computer tech intern

  • 1994 - Mar 1996

  Provided support for a Macintosh network in a small department Provided support for a Macintosh network in a small department