Client Success Manager

• Jun 2021 - Present

Digital Marketing Executive

• Nov 2020 - Jun 2021

Knowledge and Insights Executive

• Sep 2018 - Mar 2020

Responsible for the creation of research, insights and reports about tourism and destination marketing. I benchmarked and analyzed every day the strategies and campaigns of DMOs worldwide and produced best practice research, reports, video case studies, templates and videos that are available to DTTT members. Responsible for the membership onboarding. Event management support. Facilitation of workshops with design thinking. Highlights: I coordinated and carried out a 2-day workshop on design and agile thinking structuring a full day of exercises for problem-solving and creative ideation for 50 people in teams. Show less

Social Media Manager

• Jan 2018 - Dec 2018

Fred Jerbis is an Italian producer of spirits and herbal essences. I worked as Social Media Manager for the brand's online channels and coordinated the brand's online strategy and paid advertisement. Skills: social media content creation, copywriting in Italian and English, Facebook and Instagram marketing. Fred Jerbis is an Italian producer of spirits and herbal essences. I worked as Social Media Manager for the brand's online channels and coordinated the brand's online strategy and paid advertisement. Skills: social media content creation, copywriting in Italian and English, Facebook and Instagram marketing.

Project Manager

• Mar 2018 - Aug 2018

Project Manager for EU Interreg Projects, managing stakeholders and actions for the implementation of inter-regional cooperation projects. Supervised projects: YouInHerit, CHRISTA. Highlight: I carried out the shooting and editing of a series of video interviews with traditional Venetian boat-makers as part of the YouInHerit project. Link: https://youtu.be/Rtl8i54wYEg Project Manager for EU Interreg Projects, managing stakeholders and actions for the implementation of inter-regional cooperation projects. Supervised projects: YouInHerit, CHRISTA. Highlight: I carried out the shooting and editing of a series of video interviews with traditional Venetian boat-makers as part of the YouInHerit project. Link: https://youtu.be/Rtl8i54wYEg

Digital Marketing Assistant

• Mar 2017 - Dec 2017

-Social Media management and strategic planning for the digital channels of the brand VisitEurope.com (photo/image and video editing) -Copywriting (SEO oriented), content editing and website management of www.visiteurope.com -Project manager for the monthly e-zine Europe Magazine (www.visiteurope.com/en/magazine): content collection, publishing (InDesign, cloud publication) and promotion on digital channels (newsletter -Mailchimp- and social media) -Strategic planning of digital marketing campaigns (sweepstakes, online contests for lead generation) -Data analysis (Google Analytics, Facebook/Instagram/Twitter/YouTube/Pinterest analytics) and reports Show less

Product Development, sales and marketing

• Jul 2015 - Nov 2016

Development of the strategies and processes of creation, distribution and promotion of products and services of Bluewago, italian startup in the field of sailing holidays. Management of supplier relations and negotiation of agreements. Development of B2B services for destinations, travel agencies, charter companies. Digital marketing for supplier engagement. Development of the strategies and processes of creation, distribution and promotion of products and services of Bluewago, italian startup in the field of sailing holidays. Management of supplier relations and negotiation of agreements. Development of B2B services for destinations, travel agencies, charter companies. Digital marketing for supplier engagement.

Event Manager assistant - ENTER2015 Conference

• Dec 2014 - Feb 2015

Support to the Logistics and Congress Manager for the organization of ENTER2015 Conference in Lugano, 3-6 February 2015. Support to the Logistics and Congress Manager for the organization of ENTER2015 Conference in Lugano, 3-6 February 2015.

Deputy Manager

• Jul 2014 - Jul 2014

Adecco Experience Ambassador 2014: "The Adecco Experience gives you the opportunity to gain paid work experience in your country. We are offering one-month jobs in the world’s most exciting companies during the month of July." www.adeccowaytowork.com Internship position at NH Collection President in Milan as Deputy Manager Adecco Experience Ambassador 2014: "The Adecco Experience gives you the opportunity to gain paid work experience in your country. We are offering one-month jobs in the world’s most exciting companies during the month of July." www.adeccowaytowork.com Internship position at NH Collection President in Milan as Deputy Manager

Front Desk Agent

• May 2013 - Sep 2013

Receptionist, guest service, booking, events planning Receptionist, guest service, booking, events planning

Press Office and Social Media Coordinator

• Sep 2012 - Dec 2012

Press Office department, Social Media coordinator, web content creator Press Office department, Social Media coordinator, web content creator

Public Relations Intern

• Jul 2011 - Sep 2011

Internship in the Public Relations department, customer relationship management, VIP guests management, client satisfaction evaluation. Internship in the Public Relations department, customer relationship management, VIP guests management, client satisfaction evaluation.

GlobCom Project 2009-2010

• 2009 - 2010

Team project working with students from international universities through Internet to create a communication campaign for ADMAF - Abu Dhabi Music and Art Foundation in 2009 and Airbus in 2010. Final symposium, evaluation of the project and participation in seminars about public relations during four days in Abu Dhabi -UAE- and Cheltenham -UK-. Team project working with students from international universities through Internet to create a communication campaign for ADMAF - Abu Dhabi Music and Art Foundation in 2009 and Airbus in 2010. Final symposium, evaluation of the project and participation in seminars about public relations during four days in Abu Dhabi -UAE- and Cheltenham -UK-.