Michela Joseph, CPC

Office Manager at Center for Orthopaedics SWLA
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Contact Information
us****@****om
(386) 825-5501
Location
Lake Charles, Louisiana, United States, US
Languages
  • German Full professional proficiency

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Credentials

  • Certified Professional Coder (CPC)
    AAPC
  • Nationally Certified Insurance and Coding Specialist (NCICS)
    National Center for Competency Testing (NCCT)

Experience

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Office Manager
      • Apr 2019 - Present

      Management of all coding and front office functions. Periodically conduct internal coding audits. Coordinate and facilitate coding and other regulatory related webinars and workshops for staff, physicians and other QHP. Privacy Officer duties include maintenance and retrieval of PHI in accordance with applicable federal & state laws and work closely with third party record release company. Responsible for all credentialing related duties of multi-specialty physician group practice. Management of all coding and front office functions. Periodically conduct internal coding audits. Coordinate and facilitate coding and other regulatory related webinars and workshops for staff, physicians and other QHP. Privacy Officer duties include maintenance and retrieval of PHI in accordance with applicable federal & state laws and work closely with third party record release company. Responsible for all credentialing related duties of multi-specialty physician group practice.

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Health Information Coordinator
      • Mar 2017 - Apr 2019

      Serve as liaison between the Hospice Interdisciplinary Team, patients and family members to ensure collaboration and continuity of care through phone and personal interaction. Liaison with other health professionals, support services and community at large. Perform validation and maintenance of Payor Source Verification, Medical Records, Scheduling and Interdisciplinary Team function. Maintain specific patient’s files for special Payor sources. Process medical orders, lab work and prescriptions. Coordinate Interdisciplinary team meetings. Show less

  • Phase 4 Security Services
    • Lake Charles, Louisiana, United States
    • Administrative Manager
      • Jul 2016 - Dec 2018

      Employee recruitment. Responsible for all HR, Accounting, Payroll and credentialing functions. Annual budget preparation, generating bid proposals, monitoring costs and analyzing variances. Assist with marketing projects. Maintain inventory on uniforms and supplies. Monitor guard performance via GPS guard management technology. Generate client specific reports. Served as Back up Unarmed Security Guard.(LSBPSE Guard Card 2017-2018). Employee recruitment. Responsible for all HR, Accounting, Payroll and credentialing functions. Annual budget preparation, generating bid proposals, monitoring costs and analyzing variances. Assist with marketing projects. Maintain inventory on uniforms and supplies. Monitor guard performance via GPS guard management technology. Generate client specific reports. Served as Back up Unarmed Security Guard.(LSBPSE Guard Card 2017-2018).

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Health Information Manager
      • Jan 2010 - Nov 2016

      Management of coding, medical records, and credentialing staff. Ensure correct assignment of medical procedural and diagnosis codes for maximum reimbursement according to documentation and written orders. Develop and implement charge capture processes to ensure revenue integrity. Facilitate coding audits with third party auditors. Periodically conduct internal coding audits. Manage, secure and retrieve protected health information in accordance with applicable federal & state laws. Work closely with Director of Quality and Compliance to ensure company-wide compliance of HIPAA regulations. Update provider, facility, and charge master tables in Practice Management system. Research payor contracts for proper charge master rate analysis. Maintain a working knowledge of revenue cycle process to aid in the implementation of regulatory standards that assist the organization in cash collection while accurately complying with billing guidelines. Responsible for all credentialing related duties including delegated credentialing of multi-specialty physician group practice and ASC. Coordinate litigation claims. Quality & Compliance Committee member 2010-2016. Show less

  • Center For Orthopaedics
    • Lake Charles, Louisiana, United States
    • Reimbursement Manager
      • Feb 2004 - Dec 2009

      Managed business office personnel and revenue cycle related functions e.g. timely completion and submission of medical billing, coding. Credentialed physicians and allied health staff with hospitals and managed care companies. Monitored and analyzed A/R Aging Reports. Generated month-end financial reports and custom analytic reports. Trained and managed staff during 2 successful computer program conversions (GE Centricity Practice Management & Electronic Medical Records). Managed business office personnel and revenue cycle related functions e.g. timely completion and submission of medical billing, coding. Credentialed physicians and allied health staff with hospitals and managed care companies. Monitored and analyzed A/R Aging Reports. Generated month-end financial reports and custom analytic reports. Trained and managed staff during 2 successful computer program conversions (GE Centricity Practice Management & Electronic Medical Records).

  • Health Systems 2000
    • Lake Charles, Louisiana, United States
    • Reimbursement Manager
      • Dec 1998 - Feb 2004

      Managed timely completion and submission of all medical billing for 12 home health agencies; collections and accounts receivable functions of the organization; generated agency specific utilization reports; educated staff on billing regulations; patient eligibility and benefit screening; pre-certification of services and managed the Revenue Cycle Team. Managed timely completion and submission of all medical billing for 12 home health agencies; collections and accounts receivable functions of the organization; generated agency specific utilization reports; educated staff on billing regulations; patient eligibility and benefit screening; pre-certification of services and managed the Revenue Cycle Team.

    • United States
    • Medical Practices
    • Office Manager
      • Aug 1994 - Dec 1998

      Managed clerical office personnel. Managed all A/R functions to include submission of medical billing. Managed payroll, human resources and A/P functions. Managed clerical office personnel. Managed all A/R functions to include submission of medical billing. Managed payroll, human resources and A/P functions.

Education

  • Kaufmännisches Schulzentrum Böblingen
    Associates - Office Administration
    1988 - 1990
  • Mercedes-Benz AG
    Co-op program
    1988 - 1990

Community

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